#178: How to Win Apartment Building Cleaning Contracts, with Nick Spagnolo

What do you do when a hotel calls and needs 10–15 cleaners a day, seven days a week, and you only have until the weekend to deliver? If you're Nick Spagnolo, you hit the ground running. In this episode, Stephanie sits down with Nick, president of Spag N Shine LLC in Pittsburgh, Pennsylvania. Nick left a banking career during COVID, started cleaning houses with his mom, and has since grown to around 20 staff members by becoming the "one-stop shop" for apartment buildings — janitorial, turnovers, carpet cleaning, floor stripping and waxing, and more.    📌 What You'll Learn — How to become the one contact property managers call for everything, and why that builds unshakeable contracts — How to break into carpet cleaning using your chemical vendor's free demos, training, and equipment support — Why joining your local apartment association can unlock a whole new tier of commercial work — How Nick priced and staffed a hotel contract requiring 10–15 cleaners a day during COVID — The real cost of company vehicles and the $500 car allowance system Nick uses instead — Why staffing agencies can tarnish your name (including the story of a drunk worker, a gun, and a parking lot fight) — Why staying on top of your insurance broker matters   Resources Mentioned — Spag N Shine (website): https://www.spagnshine.com/ — Spag N Shine (Instagram): https://www.instagram.com/spag_n_shine/ — Spag N Shine (Facebook page): https://www.facebook.com/p/SPAG-N-SHINE-100063507854791/ — ZenMaid Software: https://get.zenmaid.com/   👉 Try ZenMaid free for 14 days: https://get.zenmaid.com 📞 Stephanie's Consulting & Resources for Purchase: https://serene-clean.com/resources/ ✉️ Subscribe to ZenMaid's Weekly Newsletter: https://www.zenmaid.com/newsletter/ 📋 Apply to be a guest on Filthy Rich Cleaners: https://get.zenmaid.com/guest-application