AI-First Hotel Technology and the Art of Possibility - Kevin King, Shiji International

What does becoming an AI-first company make possible for hotels and their guests? Kevin King, CEO of Shiji International, shares how Shiji is building on years of investment in connected technology to develop AI with hotel companies, simplify complex workflows, and give teams more time with guests. We discuss why Shiji took time to establish the right foundations for AI, how it's changing the way their teams build technology, and a late-checkout development example that shows what having work done for you could look like. Kevin also offers guidance on choosing technology partners and shares his vision for the "art of possibility": systems that learn how people need to work. Learn more about the technology discussed: Daylight PMS Shiji Platform Meridian Experiences Read the article discussed: Shiji AI·R: Transitioning to an AI-First Hospitality Platform. This episode is sponsored by Shiji International A few more resources: If you're new to Hospitality Daily, start here.  You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands