Stewarding Little River Inn as a Fifth-Generation Innkeeper - Cally Coombs

In this episode, Cally Coombs, the fifth-generation innkeeper at Little River Inn, shares how her family's inn on California's Mendocino Coast keeps changing while remaining loved by locals and visitors alike. You'll hear why the bar stays exactly as it is while everything else is up for grabs, how a loyalty program for the rainy months brings guests back when the coast is quiet, and why giving your team real authority only works when they care enough to listen first. Mentioned in this episode: Little River Inn Rain Chasers (the inn's program for stays from November to April) Little River Inn Golf & Tennis Little River Inn packages (including the Cioppino Dinner Package) Pet-friendly stays at Little River Inn Little River Inn dining and Ole's Whale Watch Bar Visit Mendocino Mendocino Coast Clinics (beneficiary of the Crab Cake Cook-Off) A few more resources: If you're new to Hospitality Daily, start here.  You can send me a message here with questions, comments, or guest suggestions If you want to get my summary and actionable insights from each episode delivered to your inbox each day, subscribe here for free. Follow Hospitality Daily and join the conversation on YouTube, LinkedIn, and Instagram. If you want to advertise on Hospitality Daily, here are the ways we can work together. If you found this episode interesting or helpful, send it to someone on your team so you can turn the ideas into action and benefit your business and the people you serve! Music for this show is produced by Clay Bassford of Bespoke Sound: Music Identity Design for Hospitality Brands