The Hustle Behind Pilgrim Health with Dr. TJ Malvar | Hustleshare Ep 395

Building in healthcare means confronting a difficult reality: the system can sometimes reward treatment more than prevention. In this episode, Dr. TJ Malvar of Pilgrim Health shares how he thinks about aligning business incentives with better patient outcomes, while building a company that can remain commercially sustainable. He also opens up about the pressure of startup life, the moments of doubt, and why staying close to the problem matters when motivation starts to fade. 00:00:37 – Why healthcare can feel like a journey without a guide 00:02:32 – Dr. TJ's hustle: improving healthcare for families and communities 00:07:09 – How TJ found his way into medicine 00:13:16 – Surviving hospital rotations and 24-hour duties 00:18:56 – Becoming a doctor, working as a GP, and discovering the business world 00:19:58 – Why TJ needed to work after medical school 00:25:26 – Taking on the family business and learning to do everything 00:31:15 – Practicing medicine while helping run the family business 00:34:51 – The grant that helped TJ expand his community health work 00:35:47 – Running a free clinic while getting involved in local politics 00:39:22 – The pandemic, sustainability, and the limits of grant-funded work 00:43:14 – Learning about customer lifetime value and sustainable business 00:48:46 – The idea of aligning commercial incentives with healthcare goals 00:52:20 – Joining a startup and learning the startup ecosystem from the inside 00:57:36 – Why failure became part of Dr. TJ's founder journey 01:00:29 – Building healthcare around relationships instead of transactions 01:03:25 – Learning from other healthcare practitioners and validating the idea 01:07:21 – Validating demand through a subscription model 01:10:12 – Learning through accelerators, founders, and the startup community 01:14:31 – Why founders can't control everything but can stay committed to the problem 01:16:51 – Building a team and community around Pilgrim Health Follow now and never miss an episode. 🎧💡 💡 FOLLOW HUSTLESHARE YouTube: https://www.youtube.com/@hustlesharepodcast Spotify: https://open.spotify.com/show/6fPsNbi8m8mCIyGZH1YGm1?si=2c67a0451949498b Apple Podcasts: https://podcasts.apple.com/ph/podcast/hustleshare Website: https://www.hustleshare.com/ 💳 POWERED BY PAYMONGO HustleShare is powered by PayMongo, the financial operating system for growing businesses. Learn more about PayMongo's product suite: https://pay.mg/pna-learnmore Sign up for free in as fast as 5 minutes: https://pay.mg/pna-signup PayMongo is regulated by the Bangko Sentral ng Pilipinas. 🚀 WATCH MORE HUSTLESHARE Build your empire. Subscribe and hit the bell for a new masterclass every Monday! Watch more episodes of HUSTLESHARE: https://www.youtube.com/@hustlesharepodcast 🎙️ FOUNDERS ONLY Subscribe on YouTube: https://www.youtube.com/@foundersonlypodcast Listen on Spotify: https://open.spotify.com/show/76aB39CuQ2nEKXgaS2O3rY Apple Podcasts: https://podcasts.apple.com/us/podcast/founders-only/id1651692553 📱 CONNECT WITH HUSTLESHARE Facebook: https://www.facebook.com/hustleshare/ Instagram: https://www.instagram.com/hustlesharepodcast TikTok: https://www.tiktok.com/@hustlesharepodcast LinkedIn: https://ph.linkedin.com/showcase/founders-only/ Squarespace: https://wolf-triceratops-l4zp.squarespace.com/config/pages/5c6e992371c10b1f023d7b53 💼 FOLLOW ONE CFO Website: https://www.onecfoph.co Facebook: https://www.facebook.com/onecfoph/ LinkedIn: https://ph.linkedin.com/company/onecfo 📱 FOLLOW PLDT Website: https://pldthome.com/ Facebook: https://www.facebook.com/PLDTHome/ Instagram: https://www.instagram.com/pldthome/ TikTok: https://www.tiktok.com/@pldthome LinkedIn: https://www.linkedin.com/company/pldt/ 💳 FOLLOW PAYMONGO Website: https://www.paymongo.com/ Facebook: https://www.facebook.com/paymongo/ Instagram: https://www.instagram.com/paymongo/ LinkedIn: https://www.linkedin.com/company/paymongo/ #Podcast #Hustleshare #OneCFO #PayMongo #RonBaetiong #DrTJMalvar See omnystudio.com/listener for privacy information.