Your Booking System Isn’t Enough: Why You Need a CRM Ft. Kyle Reed - Episode #221
In this episode, the guys sit down with Kyle Reed, founder of Stannect, to dive into how automation, CRM systems, and smarter technology can help watersport and tourism operators scale their businesses without adding more manual work. The conversation explores why traditional reservation systems often fall short when it comes to customer communication, upsells, follow up, and sales automation, and how CRMs and open API integrations can fill those gaps. Kyle also shares his perspective on refe...