A Year of The New Normal for Airlines with Mark Galardo

You may remember that in December 2020, Mark Galardo, Senior Vice President of Network Planning & Revenue Management at Air Canada joined Let's Shape The Future to discuss The New Normal for Airlines. Over a year has passed since that episode so what better time to review our 2021 predictions! Mark rejoins host Ben Dickinson to discuss a wide array of topics, including the rates of passenger return, impact of Omicron, the importance of attracting and retaining the best talent plus more.   If you enjoy listening, please leave a review! Feel free to send me a message on LinkedIn - and don't forget to share the podcast with friends, colleagues, family and anyone else you think would also enjoy!