 Season 03 Episode 09&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;49:37
Douglas E. Noll, JD, MA, left a successful career as a trial lawyer to become a peacemaker.&nbsp; His calling is to serve humanity on many levels, doing so as an award-winning author, teacher, trainer, and highly experienced mediator.&nbsp; In this episode, Doug tells the story of a divorced couple engaged in a dispute ostensibly about the use of money that had been in a trust fund, how their emotions had escalated the conflict, and the discovery of the power of affect labeling not only to resolve their dispute but also to change people&rsquo;s lives. 

Season 03 Episode 09&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;49:37 Douglas E. Noll, JD, MA, left a successful career as a trial lawyer to become a peacemaker.&nbsp; His calling is to serve humanity on many levels, doing so as an award-winning author, teacher, trainer, and highly experienced mediator.&nbsp; In this episode, Doug tells the story of a divorced couple engaged in a dispute ostensibly about the use of money that had been in a trust fund, how their emotions had escalated the conflict, and the discovery of the power of affect labeling not only to resolve their dispute but also to change people&rsquo;s lives.

De-Escalate: The Power of Emotional Listening

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