My Friend in HR

Njsane Courtney, MBA, SHRM-SCP, FCIPD

The Truth About Company Culture (Part I): The Difference Between the Town Hall and the Tuesday Morning

NOV 3, 202616 MIN

Description

Send us Fan Mail  One sigh from a VP in a meeting. That's all it takes for a team to stop bringing him problems for the rest of the year, no matter how many speeches about transparency he gave in January. In part one of a two-part series on culture, Njsane Courtney uses Dead Poets Society to show why leaders create culture, even when they have no idea what it actually is. Welton Academy had four pillars on the wall: tradition, honor, discipline, excellence. The boys called the place "Helton." That gap between the framed values and the hallway reality is where your workplace lives too. You'll hear: A working definition of culture: what people do when nobody who writes the reviews is watching The data on the values gap: 86% of workers say their company communicates its values clearly, but only 44% say they're consistently upheld A red flag/green flag game built on ordinary Tuesday moments The exact words that turn a VP's sigh into a culture-builder What Keating did with one classroom and no authority over the pillars, and what that means if you lead a team of six How to find out what your culture really is: look at who got promoted, who left, and who stopped talking Your homework: change one Tuesday behavior this week, then ask someone what they'd change and say nothing in your own defense Part two flips the table and makes the case for how employees shape culture every day. Support the show Visit: MFIHR.com Instagram: myfriendin_hr LinkedIn: Njsane Courtney Email: [email protected]