NITIC | Shift Happens - Winning In Competitive Markets

Send us Fan Mail

Send us Fan Mail If you’ve ever hired someone with “title experience” who still couldn’t run the file when it mattered, we get it and we go straight at why that happens. We talk about what actually predicts success in title insurance and escrow roles, and how to spot real potential even when a candidate comes from banking, sales, or a completely different industry. We break down the traits we look for first: attitude, energy, curiosity, honesty, and that hard-to-fake sense of urgency we joki...

Send us Fan Mail If your pipeline depends on posting more, you’re not behind on content, you’re behind on sales skills. We sit down to talk about the real-world struggles we see business development reps facing in 2026 inside title insurance, and why the market now rewards the reps who prospect, qualify, and follow up instead of hoping visibility turns into closings. We start with quick life updates from the TLTA conference, training sessions we’ve been leading, and tools like MMI (Mobility ...

Send us Fan Mail If your margins feel tighter than they should, it might not be the market. It might be the quiet spending you’ve stopped seeing. We sit down with Brandi Abercrombie, a recovering closer with more than two decades in the title business, to talk about expense management that actually works for title agencies, especially with the pressure from the Texas rate reduction and a slower, higher-rate housing cycle. We get specific about where money slips out the door: payroll that nev...

Send us Fan Mail The market doesn’t feel like the “speed years” anymore, and title companies everywhere are learning the hard way that hope is not a pipeline. We’re Summer, Lisa, and Lauren from National Investors, and we’re kicking off Shift Happens with the most practical topic we know: business development and sales in title insurance when buyers are cautious, deals cancel, and interest rates refuse to cooperate. We dig into what we’re seeing across Texas title agencies, from small towns ...