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Outside the Box with Asendia USA: The International e-Commerce Podcast

Asendia USA

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Discover new opportunities and navigate the challenges of expanding your global footprint with Outside the Box with Asendia USA: The International e-Commerce Podcast. Debuted in January 2024, "Outside the Box with Asendia USA", is designed to educate U.S.-based brands, marketplaces, and e-tailers on cutting-edge global shipping strategies. With a strong emphasis on education, the podcast serves as a resource to guide e-tailers through the complexities of international logistics and evolving shopper expectations. Hosted by Asendia USA's Nick Agnetti, Director, Enterprise Sales, and Jason Rowland, Risk and Compliance Officer – North America, our podcast provides listeners and viewers with topics addressing today's industry concerns and solutions to overcome obstacles with a panel of esteemed, industry-recognized subject matter experts. Nick Agnetti has over a decade of e-commerce industry experience helping top-tier online retailers, marketplace sellers, and subscription box companies convert their international traffic into actual sales and repeat customers. His background in sales, business development, and logistics establishes Nick as a reputable voice in the international e-commerce logistics arena. With over 15 years of federal regulatory experience in the aviation and e-commerce parcel shipping industries, Jason Rowland is a seasoned expert in compliance and risk management. He currently leads the execution of Group Compliance and Risk Programs for Asendia in North America. Jason began his career in transportation security with the U.S. government, joining the Transportation Security Administration (TSA) immediately after college. Over the course of 11 years with the agency, he advanced to the role of Lead Transportation Security Inspector at John F. Kennedy International Airport (JFK). In this capacity, he was responsible for ensuring that air carriers, the airport itself, and the Port Authority of New York and New Jersey adhered to all applicable federal regulations governing airport operations and security. Nick and Jason combine their global expertise and dive into a range of topics: shipping opportunities and challenges to Canada, Mexico, Europe, UK, and Australia, the importance of how AI technology impacts HS Codes, the effects of work stoppages, subscription box shipping, international returns, e-commerce growth strategies, compliance, customs clearance, duties and taxes, and more. "Outside the Box with Asendia USA" provides the growth-enabling information needed to be successful in today's competitive e-commerce arena. About Asendia USA Asendia USA is an international and domestic parcel and mail company specializing in the preparation and distribution of parcels, direct mail, publications, and invoices worldwide. In addition, we cover over 300,000 square feet of operational space strategically located in New York, Buffalo, Philadelphia, Miami, Chicago (automated), Salt Lake City, Los Angeles, Laredo, as well as Canada and Mexico. We are local to your business! Subscribe to our podcast newsletter: https://shipping.asendiausa.com/asendia-usa-podcast/ Request a consultation: https://shipping.asendiausa.com/scale-your-business/ Podcast snapshot: https://outsidethebox.asendiausa.com/sponsor-kit https://www.asendiausa.com

Recent Episodes

OCT 22, 2026
36: Stop adding carriers without a strategy - Insights from Jen Baglio
Nick Agnetti and Jason Rowland welcome Jen Baglio, Senior Transportation Business Operations Analyst, Thomson Reuters, to discuss the evolving U.S. domestic delivery landscape and what shippers should consider when evaluating new carrier options. Key takeaways: • Look beyond base rates to uncover hidden costs and fuel surcharges. • Balance carrier diversification with existing contract incentives. • Use shipping data to identify real opportunities for improvement. • Build strong partnerships to navigate market changes and deliver better results. Jen’s biggest piece of advice? “Know your data. Know your data. Know your data.” The goal isn’t simply to add more carriers. It’s to understand your business needs, make informed decisions, and build the right carrier mix to improve performance, manage costs, and deliver better customer outcomes. 🎧 Listen now for more insights on the evolving U.S. delivery landscape! Learn more about this topic: Thomson Reuters: Purpose-built technology Asendia USA: Request a sales quotation Jennifer Baglio | LinkedIn Jennifer Baglio is a Senior Transportation Specialist at Thomson Reuters with 29 years of experience in Transportation and Logistics. She specializes in contract negotiations, vendor relations, reporting & analytics, and has led cost-saving initiatives that support efficient operations. Jennifer is committed to helping customers access economical, time-critical shipping solutions that meet their delivery needs.
13 MIN
OCT 20, 2026
35 part 2: Women in Logistics: Building Connections & Empowering Future Leaders
In the second of this 2-part episode, the panel, Amanda Meadows, KJ Swaggert, and Tamson Fricke, continue the discussion surrounding the impact of mentorship, taking calculated risks, and having the confidence to step outside our comfort zones. ✨ Key takeaways: • You don’t have to know it all to take the next step. • Mentors can open doors that change your career. • Build your network, embrace growth, and protect your reputation. • Lift others up and create opportunities for the next generation. Success is stronger when we support one another! Let’s keep opening doors, sharing knowledge, and empowering more women to lead in logistics and supply chain. 🚛🤝 Learn more about this topic: Asendia USA Strategic Partners Shipium | The Shipping Platform for Complex Supply Chains Trusted Enterprise Parcel Shipping Software | ProShip Asendia USA: Request a sales quotation KJ Swaggert | LinkedIn Katie Jo "KJ" Swaggert is a supply chain and logistics executive who leads Enterprise Alliances at ProShip, Inc., focused on strengthening partnerships and driving joint go-to-market strategies across complex, high-volume shipping environments. She joined ProShip after four years as Director of Strategic Solutions at Redwood Logistics, where she drove growth across parcel, technology, and modern 4PL strategies which earned her a 2024 Pros to Know Award. Before that, she spent nearly a decade at UPS, leading teams across the Northern Plains district and building a deep understanding of global parcel networks. KJ is also a passionate advocate for Women in Logistics, recently honored with the Empowering Women in Logistics BCS Award at the Broker-Carrier Summit. She's based in Alexandria, Minnesota, with her husband and two teenage sons. Tamsen Fricke | LinkedIn Tamsen Fricke leads Carrier Portfolio Strategy and Operations at Shipium, deciding how carriers are evaluated, tiered, and certified across the network, and which ones are the right fit for Shipium customers' networks. She's spent more than twenty years in logistics and supply chain, and since 2020 has focused on small parcel: building networks, vetting and onboarding carriers, and negotiating contracts. These days she's putting AI to work on carrier performance data.
13 MIN
OCT 15, 2026
35 part 1: Women in Logistics: Building Connections & Empowering Future Leaders
In the first of this 2-part series, guest host Amanda Meadows of Redo sits down with KJ Swaggert of ProShip and Tamsen Fricke of Shipium to share their unique journeys into logistics and discuss how women are shaping the industry. Key takeaways: ✨There’s no single path into logistics—diverse experiences that create valuable opportunities. 🤝Mentorship matters. One connection can open doors and change a career. 👩‍💼Women are shaping leadership through collaboration, flexibility, and new perspectives. ⚖️Logistics offers endless possibilities across technology, sales, carrier partnerships, analytics, strategy, and global supply chains. There are countless opportunities for those willing to explore them. The message to the next generation: Be curious, build relationships, seek mentors, and recognize the value of your skills. Here’s to celebrating women’s achievements and building a stronger, more inclusive future in logistics! Listen now and check back for Part 2 on October 20 or wherever you obtain your podcasts. Leave a comment or message for the panel. Learn more about this topic: Asendia USA Strategic Partners Shipium | The Shipping Platform for Complex Supply Chains Trusted Enterprise Parcel Shipping Software | ProShip Asendia USA: Request a sales quotation KJ Swaggert | LinkedIn Katie Jo "KJ" Swaggert is a supply chain and logistics executive who leads Enterprise Alliances at ProShip, Inc., focused on strengthening partnerships and driving joint go-to-market strategies across complex, high-volume shipping environments. She joined ProShip after four years as Director of Strategic Solutions at Redwood Logistics, where she drove growth across parcel, technology, and modern 4PL strategies which earned her a 2024 Pros to Know Award. Before that, she spent nearly a decade at UPS, leading teams across the Northern Plains district and building a deep understanding of global parcel networks. KJ is also a passionate advocate for Women in Logistics, recently honored with the Empowering Women in Logistics BCS Award at the Broker-Carrier Summit. She's based in Alexandria, Minnesota, with her husband and two teenage sons. Tamsen Fricke | LinkedIn Tamsen Fricke leads Carrier Portfolio Strategy and Operations at Shipium, deciding how carriers are evaluated, tiered, and certified across the network, and which ones are the right fit for Shipium customers' networks. She's spent more than twenty years in logistics and supply chain, and since 2020 has focused on small parcel: building networks, vetting and onboarding carriers, and negotiating contracts. These days she's putting AI to work on carrier performance data.
12 MIN
OCT 8, 2026
34: Cross-Border Compliance Changes: What e-Commerce Shippers Need to Know
🚨 Cross-border e-commerce is changing fast. Are you ready? In this episode co-hosts Nick Agnetti andJason Rowland welcome back special guest Mike Lorentzen to break down key changes impacting e-commerce shippers in the EU and Canada. EU: IOSS requirements, DDP, VAT, and the evolving customs landscape. Canada: New surtaxes on certain U.S.-origin goods — and what that could mean for landed costs and checkout. For brands and 3PLs, these aren't just compliance changes. They can impact costs, customer experience, and conversion. 🎙️ Watch or listen now to get ahead of the changes before they impact your shipments. Learn more about this topic: IOSS and EU VAT rules for ecommerce Subscribe to Global Hotspots Service Updates Asendia USA: Request a sales quotation Mike Lorentzen, CSCP | LinkedIn
13 MIN
OCT 6, 2026
33 part 2: The Next Mile: Inside Asendia USA's New Domestic Parcel Network
🚀 Domestic shipping is about to get a lot more flexible. Recorded live at Parcel Forum 2026, our co-hosts Jason and Nick sit down with Doug Longobardi, Chief Revenue Officer, Asendia USA and Gerry McGowan, Executive Director US Network for Asendia to unpack "e-PAQ Select Domestic"—Asendia USA’s new multi-carrier domestic parcel solution. What does it mean for e-commerce shippers? 📦 More carrier flexibility 🚚 Smarter middle-mile routing and zone skipping 💰 Potential cost savings through network optimization ⏱️ A targeted 1–5 day delivery experience 🔄 A domestic solution that complements international e-commerce shipping With pilot customers already shipping and a full launch targeted for January 1, 2027, the team is building a network designed to take the complexity out of domestic parcel delivery. 🎧 Tune in to hear what’s changing—and what it could mean for your shipping strategy. Leave your questions or comments for the team! Learn more about this topic: Asendia USA: Request a sales quotation e-PAQ Select Domestic Shipping Services | Asendia USA Doug Longobardi | LinkedIn Gerry McGowan | LinkedIn
9 MIN