Measuring Workplace Joy: Georgina Woodley on Energy, Culture, and the Joy-O-Meter

Host Dr Russell Thackeray interviews Georgina Woodley in Perth, Australia about her background in big-four consulting, strategy, and 20+ years in market research, and her interest in applying personal-development “energy” concepts to organisations. They discuss how people sense workplace culture, how individual mood and “underlying human state” affects meetings, authenticity, and leadership responsibilities to support mental wellbeing. Woodley introduces Joy-o-meter, a measurement framework/program that assesses customer and staff experience plus the underlying human state to reveal patterns, capacity, and friction points affecting performance, loyalty, burnout risk, absenteeism, and turnover. She argues joy is a strategic advantage linked to creativity, flow, and psychological safety, and contrasts joy measurement with satisfaction and NPS. Joy-o-meter uses succinct quantitative surveys with open-ended comments, can isolate current issues from past experiences, and is delivered flexibly via reporting, workshops, or dashboards. Contact is via LinkedIn and joy-o-meter.com. 00:00 Summer vs Aussie Winter 01:39 Meet Georgina Woodley 02:30 What Energy Means at Work 06:19 Authenticity and Mood Responsibility 10:11 Measuring Joy with Joy-o-meter 12:59 Why Joy Drives Performance 16:36 Beyond NPS and Satisfaction 19:34 How Joy-o-meter Works in Practice 21:57 Finding Friction and Burnout Risk 26:30 Expectations and Better Signals 29:08 Where to Learn More 29:56 ROI Proof and Closing Thoughts You can contact us at [email protected] Resources can be found online or link to our website https://resilienceunravelled.com