Industry experts Alejandro Marin Vidal and Shelly Ruple discuss how restaurants can revolutionize their customer engagement through gaming, web3, and innovative loyalty programs on the "Rock My Restaurant" podcast. Drawing from his experience at Activision, Marin Vidal emphasizes how modern consumers seek varied experiences and dopamine-driven entertainment, suggesting that restaurants should adopt collaborative loyalty programs—a "NATO of loyalty"—rather than maintaining isolated systems. While the industry has traditionally resisted centralized loyalty programs, the experts argue that emerging technologies like AR/VR and blockchain present unprecedented opportunities for creating immersive dining experiences and strengthening customer connections through shared resources and data.<br /><br />FutureOfDining #RestaurantTech #LoyaltyInnovation<br />🫶 Subscribe NOW - Unlock a world of knowledge, innovation, and growth from the largest podcast network in food service! - https://savorfm.substack.com/<br /><br />📈 Learn More ~  Restaurant Power Index featuring the top 50 brands' performance in consumer sentiment based on 12 performance markers in food, service, and overall brand consumer sentiment. The RPI features historical and current sentiment analysis for key brands based on the overall market sentiment data. Subscribe for weekly reports on the top brands in the restaurant industry. https://www.savor.fm/restaurant-power-index<br /><br />Follow on X: Savor_fm<br />

Rock My Restaurant

Savor.fm

Forging New Paths: How Restaurants Can Leverage Gaming, Web3, and Community Loyalty

NOV 8, 202459 MIN
Rock My Restaurant

Forging New Paths: How Restaurants Can Leverage Gaming, Web3, and Community Loyalty

NOV 8, 202459 MIN

Description

Industry experts Alejandro Marin Vidal and Shelly Ruple discuss how restaurants can revolutionize their customer engagement through gaming, web3, and innovative loyalty programs on the "Rock My Restaurant" podcast. Drawing from his experience at Activision, Marin Vidal emphasizes how modern consumers seek varied experiences and dopamine-driven entertainment, suggesting that restaurants should adopt collaborative loyalty programs—a "NATO of loyalty"—rather than maintaining isolated systems. While the industry has traditionally resisted centralized loyalty programs, the experts argue that emerging technologies like AR/VR and blockchain present unprecedented opportunities for creating immersive dining experiences and strengthening customer connections through shared resources and data.<br /><br />FutureOfDining #RestaurantTech #LoyaltyInnovation<br />🫶 Subscribe NOW - Unlock a world of knowledge, innovation, and growth from the largest podcast network in food service! - https://savorfm.substack.com/<br /><br />📈 Learn More ~  Restaurant Power Index featuring the top 50 brands' performance in consumer sentiment based on 12 performance markers in food, service, and overall brand consumer sentiment. The RPI features historical and current sentiment analysis for key brands based on the overall market sentiment data. Subscribe for weekly reports on the top brands in the restaurant industry. https://www.savor.fm/restaurant-power-index<br /><br />Follow on X: Savor_fm<br />