Hacked Account Lawsuits - Jeff's Real Life Story - Scams, Hacks & Frauds

Tell us your story here! When hackers hijack your social media accounts, the company you trust to protect you might just lock you out instead. This week, we sit down with Jeff, a retired attorney whose business and personal Facebook accounts were hacked — putting 14 years of memories, a small-town Indiana writing project, and his family's book business at risk. Jeff walks us through: How the hack was discovered via a suspicious Facebook password-reset email Facebook's refusal to help — even while the hacker kept using his business page to advertise robotics products Why Jeff, after 11 months of stonewalling, took Facebook (Meta) to small claims court How Meta's own attorney showed up and helped restore access — then how the fight for damages played out at trial and in settlement negotiations What Jeff's case reveals about the leverage everyday people have against Big Tech We also cover Ordo_Liberal's fight with Microsoft after his Xbox account and OneDrive files were wiped by hackers, and how Brazil's consumer protection laws forced a resolution. Plus: practical guidance on when a lawsuit makes sense, how small claims court works, and why you should audit old, unused accounts today. (Remember if you are considering a lawsuit, it is essential to get local legal advice.  This podcast is not legal advice) Have you had an account hacked? Share your story at www.scamshacksandfrauds.com. We (usually) publish new content every other Monday. The short time our episodes save your wallet, and help protect your family. If you like shows like "The Perfect Scam" or "Darknet Diaries" then this show might be for you.   On our website you’ll find more computer hacking, identity fraud, impersonation, consumer rights and Romance Scams.  To find these and to access our transcripts, visit us at www.scamshacksandfrauds.com. The transcript and spoken audio are available under the Creative Commons, Share Alike, With Attributions license. For more information on this visit creativecommons.org.