Two Sides of Leadership: Building Resilient Firms & Guiding Client Change

Nancy and Questian compare notes on their two very different sessions from Scaling New Heights that turned out to have more in common than expected, leading to insightful lessons about leadership. Nancy's panel on Vulnerability as a Strength started with a deliberately invasive survey she gives accomplished leaders, designed to surface what they never say out-loud; Questian's session on Change Management with Ashley Rhoden dug into leading clients and teams through change. Talking it through afterwards, they realized both sessions kept circling back to the same two ingredients that impact our ability to lead — self-awareness, and the ability to recognize what someone else is carrying. They close with the question Nancy asked her own audience: who actually knows what you're carrying, and whose load could you help lighten? Sponsors Bill - http://bill.com/shecounts Relay - https://relayfi.com/shecounts Karbon - https://karbonhq.com/ (00:00) - Welcome to She Counts (01:14) - Conference Lessons Intro (02:03) - Vulnerability Panel Origin (07:43) - Change Management Session (10:07) - Leadership Overlap Themes (12:52) - Vulnerability Panel Framework (16:03) - Lonely at the Top (17:24) - Sharing Failures Honestly (22:39) - Admitting Weakness Safely (24:23) - Word Cloud Breakthrough (27:20) - No Perfect Firm Myth (29:22) - Empathy in the AI Era (30:48) - Vulnerability and Awareness (32:05) - Spotting Change Signals (37:25) - Asking Better Questions (40:33) - Trusted Advisor Mindset (42:11) - Using AI for Prep (44:00) - Handling Change Resistance (50:21) - When Scope Must Shift (53:04) - Pricing Without Guilt (56:28) - Key Takeaways Recap (57:19) - Questions on Vulnerability (59:35) - Closing Quote and Wrap ResourcesThe OG Vulnerability as a Strength Panel at Bridging the Gap 2024 - https://youtu.be/gY6b5RYSbrw?si=Mz0jyz4uWxRo1J_Z Anna Dynia - https://www.linkedin.com/in/anna-dynia-cpa-483838/ Al-Nesha Jones - https://www.linkedin.com/in/alneshajones/ Nayo Carter-Gray - https://www.linkedin.com/in/nayocartergray/ Hector Garcia - https://www.linkedin.com/in/hectormgarciacpa/ Dawn Brolin - https://www.linkedin.com/in/dawnbrolin/ Randy Crabtree - https://www.linkedin.com/in/randy-crabtree-cpa-1945a67/ Tony Proctor - https://www.linkedin.com/in/tonyproctor/ Brittany Brown - https://www.linkedin.com/in/brittany-brown-b8324812/ Ashley Rhoden - https://www.linkedin.com/in/ashleyrhodenmba/ Twyla Verhelst - https://www.linkedin.com/in/twylav/ Shirley Koss - https://www.linkedin.com/in/shirleykoss/ Liz Farr - https://www.linkedin.com/in/liz-farr-5165244a/ Terrell Turner - https://www.linkedin.com/in/terrellturner/ Nicole Davis - https://www.linkedin.com/in/nicoledaviscpa/ The Disruptors Podcast - https://cpatrendlines.com/category/the-disruptors/ NATP Taxposium - https://taxposium.natptax.com/home Scaling New Heights - https://www.woodard.com/scaling-new-heights-2027-about Bridging the Gap - https://www.btgconference.com/ REFRAME - https://reframeaccounting.com/ SPONSORS: [BIll, Relay, Karbon]  Join Our LinkedIn Page! https://www.linkedin.com/company/she-counts-podcast Subscribe on YouTube https://www.youtube.com/@SheCountsPodcast Follow She Counts on IG https://www.instagram.com/shecounts.show/ Connect with Nancy https://www.thedancingaccountant.com/ https://www.linkedin.com/in/nancy-mcclelland-cpa Connect with Questian https://www.reqoncilefinancials.com/