Austin Etherington: He Quit Sending Quotes

What if sending your estimate and waiting for a reply is costing you jobs?Austin Etherington stopped relying on emailed quotes alone. Now he's calling customers to walk through the numbers—and he's already seeing a difference in close rates.Austin owns Limitless Hauling and Junk Removal in Ohio, a business that grew from roughly $250K in its first year to over $500K in its second. But winning more jobs is only part of the challenge. He's also figuring out how to train employees, protect profit margins, and stop being the guy who has to answer every question.Key Takeaways:✅ Stop sending quotes and hoping. Austin recently started calling customers to explain estimates instead of just emailing a price and waiting for an answer.✅ Show customers what they're paying for. Ryan breaks down why a detailed estimate can beat a cheaper quote that only lists a dollar amount.✅ Know when your marketing isn't working. Austin pulled the plug on Google Ads returning just $0.63 for every dollar spent.✅ Don't blame employees for missing instructions. One demolition permit call showed Austin where his office training needed work.✅ Revenue doesn't pay the bills. Profit does. Austin would rather keep 30% of $500K than 8% of $1 million. Why It Matters:If you're quoting excavation, demolition, junk removal, or other contractor jobs, how you explain your price can matter just as much as the number itself. Links:➡️ Connect with Austin on Facebook: https://www.facebook.com/austin.etherington➡️ Get Ryan’s book “Outta The Weeds” on Amazon: ⁠https://a.co/d/0bbSNq2i⁠➡️ Shop Attachments — Skid Steer Nation: ⁠⁠⁠⁠⁠⁠⁠https://skidsteernation.com/⁠➡️ Create estimates, track jobs, and stay organized with Tulboxx: ⁠⁠⁠⁠⁠⁠⁠⁠⁠https://www.tulboxx.com/➡️ Grow your business — Throttled Up Marketing: ⁠⁠⁠https://throttledupmarketing.com/