<p>This week on Studying Law Around the World, we step away from substantive legal practice to look at the engine that actually runs a successful firm: business operations. I had the pleasure of hosting Kenny Alami, the founder of Not Operations. Kenny helps professional services firms eliminate tedious, repetitive tasks by leveraging the right technology.</p><p>In this episode, we discuss why so many lawyers are stuck in a constant cycle of putting out fires, the danger of running your practice on spreadsheets, and how to prepare your firm for the future of conversational AI agents.</p>