Is Your Technology Paying Dividends? With Robert Maxwell Ep. 151

🎯 TOP TAKEAWAY “We want leaders to think about cyber in particular and technology more broadly as an investment.” Is your technology producing a measurable return, or quietly adding expense and risk? Robert Maxwell explains how SMB leaders can connect AI, cybersecurity, backups, and recovery planning to resilience and growth. You will hear how one regulatory process dropped from about 675 staff hours to 30 minutes. 👤 GUEST BIO Robert Maxwell is Founder and CEO of TGT Solutions Inc. For more than 30 years, he has translated technology and cyber risk into practical business decisions that strengthen resilience and support growth. 📊 VITALS • 675 hours to 30 minutes: Automation dramatically reduced a client’s regulatory workload. • Quarterly measurement: Set priorities and compare planned results with actual results. • Recovery objectives: Define acceptable recovery times, then prove them through testing. 🩺 MEDICAL HISTORY Technology alone does not create resilience. Leaders must define the objective, assign ownership, measure progress, and confirm the expected dividend. 🔬 EXAM AND CHAPTERS 00:00 Technology, AI, and business leadership 05:17 Strategic decisions and AI governance 07:17 Building a technology roadmap 08:58 Assessing tools, owners, and workflows 11:34 Pilots, automation, and measurable implementation 14:34 Addressing employee concerns about AI 16:31 Calculating technology ROI 19:41 Cybersecurity as a competitive advantage 24:40 Cybersecurity and business performance 31:40 Patching and software accountability 35:33 Backup testing, recovery time, and continuity 37:52 Cyber insurance and organizational readiness 42:12 Investing in resilience before disruption 46:28 Prioritizing software by business impact 51:51 Treating technology as an investment 💊 TREATMENT PLAN Use Robert’s Prepare, Assess, Implement, and Reap framework to connect each initiative to a business goal, owner, implementation plan, and measurable outcome. Robert also recommends his book, Cyber Model Dividends, for leaders who want to evaluate cybersecurity and technology through an investment and dividend model. 📬 CONNECT WITH ROBERT MAXWELL Website: https://www.tgtsolutions.com Email: [email protected] Phone: 416-540-7061 LinkedIn: https://www.linkedin.com/in/robert-maxwell-tgt/ 🎧 PODCAST CALL TO ACTION Subscribe on your preferred platform, then like, comment, favorite, and share this episode with another leader. For help evaluating your technology roadmap, cybersecurity posture, AI readiness, or recovery strategy, request an initial consultation: https://www.fulcrumgroup.net/talk-to-th3-doc-podcast/ Listen and subscribe: https://pod.link/1807560282 More episodes: https://www.fulcrumgroup.net/talk-to-th3-doc-podcast/ YouTube playlist: https://youtube.com/playlist?list=PLi1vcfxOUyUhHmTgOANWb7EUeNNHdlE0l&si=DRLQ9NjoXKdpnzYS 📩 CONNECT WITH STEVE “THE DOCTOR” MEEK Email: [email protected] LinkedIn: https://www.linkedin.com/in/stevemeekcissp/ 🤝 THE FULCRUM GROUP Website: https://www.fulcrumgroup.net/ Sales: 817-337-0300 | [email protected] LinkedIn: https://www.linkedin.com/company/the-fulcrum-group-inc/ YouTube: https://www.youtube.com/@thefulcrumgroup X: @TheFulcrumGroup | Facebook: The Fulcrum Group, Inc. Instagram: @TheFulcrumGroupInc 📚 GLOSSARY Technology ROI: The business return from a technology investment. Recovery time objective: The target time for restoring a critical system. Technology governance: The rules and ownership used to manage technology. #TalkToTh3Doc #RobertMaxwell #TGTSolutions #TechnologyStrategy #TechnologyROI #AIGovernance #Cybersecurity #CyberResilience #BusinessContinuity #DisasterRecovery #SMBLeadership #ITLeadership #TechnologyRoadmap #StrategicITPlanning #CyberInsurance #DataProtection #BusinessAutomation #DigitalTransformation #DFWBusiness #TheFulcrumGroup