Thanks For Visiting

Most hosts think they are renting out a room, a house, or a place to sleep for the night. But airlines used to think the same way about a seat. Then they reimagined the flight experience. They built loyalty programs, unbundled extras, charged separately for convenience, and learned how to price based on demand. In this episode, Sarah and Annette explain what Airbnb hosts can learn from that same shift. They break down how to stop seeing paid add-ons as “nickel-and-diming” and start seeing them as guest-centered convenience, luxury, and service. From fridge stocking and s’mores kits to early arrival offers, celebration flowers, balloons, and high-demand pricing, this episode will help you think differently about what your listing can offer beyond the stay itself. They also make one thing clear: loyalty is not built from upsells. It is built from a five-star stay first. The extras are the bonus that make the experience easier, more memorable, and more likely to bring guests back. If you want to add revenue, serve your guests better, and price your property with more confidence, this episode will give you practical ideas you can test this week. In this episode, you’ll learn: Why airlines are a useful model for Airbnb revenue strategy How to think about upsells as convenience, not nickel-and-diming Why fridge stocking can be a guest-centered paid add-on How to add a simple touch of luxury to your listing Why early arrival offers can solve a real guest problem How to create excitement around birthdays, graduations, anniversaries, and reunions Why high-demand weekends should be priced differently Why loyalty starts with a five-star stay, not the upsell Resources Mentioned: Join us Live and Learn about Strategic Host!

When an Airbnb is not getting booked, most hosts blame the price, the market, or oversaturation. But the real reason is often hiding in four places you can actually control: your listing, your data, your calendar, and your past guests. In this episode, Sarah and Annette break down the four areas every host should audit before dropping their rate. They explain why your title, hero image, photos, description, and review responses all affect whether a guest clicks and books. They also show why Airbnb’s professional hosting tools can help you find the exact point where your booking funnel is breaking. You’ll hear how one Strategic Host member improved her listing-to-booking conversion from 0.64% to 2.17% in just 10 days by fixing the right problem instead of assuming she was overpriced. You’ll also learn why calendar settings like minimum stays, blocked dates, and one-night stay restrictions can quietly cost you bookings, and how past guests can become a repeat booking engine when you build a simple loyalty loop. If you want more bookings without defaulting to lower prices, this episode will help you stop guessing and start identifying what is actually costing you reservations. In this episode, you’ll learn: Why price is not always the reason your Airbnb is not booked How your hero image, title, photos, and description affect conversion Why review responses should be written for future guests How to use Airbnb’s professional hosting tools to find booking gaps Why your calendar settings may be blocking revenue How one-night stays can create hidden booking opportunities Why past guests are one of your most overlooked booking sources How to build a simple loyalty loop that brings guests back Resources Mentioned: Join us Live and Learn about Strategic Host!

Shannon Leyh has been in the Thanks for Visiting world for years, but her hosting business looks very different today than it did when she first came on the podcast. Shannon lives in Ohio and owns an out-of-state short-term rental in Snowshoe, West Virginia. For the first two and a half years, her property was managed through the resort’s rental program. But when the resort changed its housekeeping policy and Shannon realized how little visibility she had into guest issues, refunds, maintenance, and the guest experience, she decided it was time to take control. In this episode, Sarah and Annette talk with Shannon about what it actually looks like to self-manage a highly seasonal ski-market property from five to six hours away. Shannon shares why self-management is doable but not passive, how she uses midterm rentals during slower summer months, and why knowing your numbers is non-negotiable. She also breaks down the major pricing shift that changed her 2026 revenue. After initially deciding PriceLabs did not understand her rural Snowshoe market, Shannon gave it another chance, learned how to read her booking window, and nearly doubled her January ADR from $508 in 2025 to $944 in 2026. If you have ever assumed your market is different, your property cannot command higher rates, or your calendar needs to be booked months in advance to be successful, Shannon’s story will challenge the way you think about pricing, self-management, and revenue strategy. In this episode, you’ll learn: Why Shannon left the resort management program and started self-managing What she gained by keeping control of her cleaner and guest experience Why self-management is doable, but not passive How she uses midterm rentals during slow summer seasons Why booking too far in advance can signal underpricing How PriceLabs helped her nearly double her January ADR Why higher rates led to better guest reviews How Shannon is testing a parent-child listing strategy Why revenue management is more than moving nightly rates up and down How fixed costs, PMI, equity, and tax planning fit into a larger revenue strategy Resources Mentioned: Join us Live and Learn about Strategic Host! Learn more about Price Labs Mentioned in this episode: Join us for our live Get More Bookings Bootcamp.

Allie White did not think she could manage her own short-term rental. After a painful long-term rental experience and an underperforming short-term rental managed by a well-known property management company, she assumed someone else would always be better equipped to run the business. But Serenity Cabin in Wintergreen, Virginia, was bleeding money. The property management company had brought in around $16,000 when Allie had expected much more, and selling the property would have meant walking away from the investment at the wrong time. So she decided to test one question: what if she managed it herself? In this episode, Sarah and Annette sit down with Allie to talk about the assumptions that almost cost her the property, the systems she put in place when she took over, and how dynamic pricing, one-night stays, pet-friendly policies, early check-in, late checkout, and better operational control helped her dramatically increase revenue. Allie also shares how understanding her true booking window helped increase RevPAR by 25% during the off-season, why she no longer assumes large property management companies know best, and how guest feedback helps her keep improving the experience. If you have ever wondered whether your property is truly maxed out—or whether the right strategy could still unlock more revenue—Allie’s story is a reminder to question the assumptions before you give up. In this episode, you’ll learn: Why Allie moved from long-term rentals into short-term rentals What went wrong with her property management experiences How self-management changed the performance of Serenity Cabin Why dynamic pricing and one-night stays helped increase revenue How pet fees, early check-in, and late checkout created additional income Why booking window strategy matters more than simply raising rates How Allie increased RevPAR by 25% in the off-season Why guest feedback can become a roadmap for better hosting How Allie is preparing to become the kind of boutique property manager she wished she had Resources mentioned: Join us Live and Learn about Strategic Host! Stay at Serenity Cabin Learn more about Price Labs Mentioned in this episode: Join us for our live Get More Bookings Bootcamp.

A better Airbnb setup does not always require a renovation. Sometimes, the details guests remember most are the smallest ones: an extra blanket they can actually find, a coffee cup they can take on the road, a backup key when the smart lock fails, or a sound machine that helps them sleep better. In this episode, Sarah and Annette share 10 simple but genius Airbnb setup hacks they use in every property they touch. These are low-cost, high-impact details that protect your property, reduce guest friction, prevent unnecessary messages, and create the kind of stay guests mention in reviews. They cover everything from zip encasement mattress protectors and blackout curtains to stocked kitchens, forgot-something baskets, guidebook photos, extra hooks, and a bulbs-and-batteries box that saves everyone time when something minor goes wrong. If you want to create a smoother, more thoughtful guest experience without taking on a major renovation, this episode is your setup checklist. In this episode, you’ll learn: Why zip encasement mattress and pillow protectors matter How blackout curtains and sound machines improve guest sleep Why extra blankets should be easy to find and intentionally stored What to include in a better Airbnb coffee station Why your kitchen should be stocked beyond the basics How a forgot-something basket can surprise and delight guests Where hooks can reduce everyday guest friction Why every smart lock needs a backup key nearby How photos in your guidebook can prevent guest confusion What to include in a bulbs-and-batteries box Resources Mentioned: Join us Live and Learn about Strategic Host! Mentioned in this episode: Join us for our live Get More Bookings Bootcamp.