That Tech Pod

Laura Milstein, Gabriela Schulte and Kevin Albert

AI Knows Everything. But Does It Know Who Can Get You in the Door? with The Swarm's Olivier Roth

OCT 6, 202625 MIN

Description

This week on the pod, we talk with Olivier Roth, Co-Founder and Chief Growth Officer of The Swarm, about what happens when AI starts mapping the human relationships behind business. Companies have mountains of relationship data sitting inside their employees, customers, investors, partners, advisors, CRMs, and inboxes. But knowing that two people have exchanged emails or worked at the same company doesn't necessarily mean one of them would actually pick up the phone. So how do you teach AI the difference between a connection and a real relationship? Olivier explains how The Swarm uses AI and relationship intelligence to help companies find the people who can actually open doors, rather than relying on LinkedIn searches, cold emails, and endless asking around. We also get into the uncomfortable questions: When does relationship intelligence become creepy? Who actually owns the relationships inside a company? And can AI really understand trust, credibility, and willingness to make an introduction? If AI can eventually understand not just what we know, but who we know and how those relationships actually work, cold outreach may start to look very different. Olivier Roth is the Co-Founder and Chief Growth Officer of The Swarm, a technology company helping businesses find smarter ways to grow through the people and connections they already have. Olivier works at the intersection of AI, relationship intelligence, and business development, helping companies uncover warm introductions, move away from cold outreach, and get more value from tools they already use, including CRMs and Clay.