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The Australian Small Business Show
Kristy-Lee Billett
Surviving Q4 in Your Small Business
OCT 24, 202613 MIN
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Description
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Hello and welcome to this week's episode of The Australian Small Business Show.
We're well into the final quarter of the calendar year, and after one of the toughest years we've seen for small business in a long time, plenty of owners are running on empty. In this episode we talk about how to get through Q4 without dragging yourself to the finish line. For tradies, retail and hospitality, this is often the busiest stretch of the year. For others it's a quiet period, a time to ride things out or a chance to get ahead. Neither is wrong, but they call for very different priorities.
If it's your busy season, the focus is delivery. Get as much work done and invoiced as you can, keep your rosters tight, know your penalty rates so you don't get caught out, and chase your debtors before the break so clients aren't left waiting and you're not left short. If it's your quiet season, Q4 becomes project time: reviewing your website and content, sorting out your marketing, and getting next year's plan done before Christmas rather than losing January to it. Either way, we suggest picking three priorities for the quarter and letting the rest go.
We also talk through the realities of a Christmas close-down. There are notice requirements for staff, and some awards limit your ability to close if employees want to keep working. Payroll, super and lodgement deadlines don't stop because you're on a break, so check with your accountant about what's due and have someone on call for anything urgent. Then there's cash flow. Two weeks closed, two weeks of catching up, then waiting to be paid means the real pinch often doesn't land until February or March, unless you plan for it.
Finally, we look at why January is resignation season. People take stock over the holidays, and if their last couple of months with you were rough, they'll be thinking about a move. Q4 is the time to put real effort into looking after your team, thanking them, and communicating clearly with employees, customers and suppliers about what's happening over the break.
Have you been asking yourself what you should actually be focusing on before the year wraps up? This episode helps you work out what kind of Q4 your business is having, so you can set the right priorities and finish the year on your terms.
Key Takeaways:
Work out whether Q4 is your busy or quiet season, then plan around that rather than a generic year-end checklist.
Choose three priorities for the quarter so you're not pulled in every direction.
Plan for the cash flow lag of a Christmas close-down, which can hit in February or March, not January.
Check your award obligations and notice requirements before announcing a close-down.
Put effort into staff engagement and recognition now to reduce the risk of January resignations.
Tell customers, suppliers and staff early what will look different over the break.
We want to hear from you: How are you approaching Q4 this year? What's different from previous years, what's stressing you out, and what are you looking forward to as things wind down? Let us know on our socials.
Connect with Us:
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Disclaimer: The information shared on The Australian Small Business Show is general in nature and does not constitute professional advice, legal or otherwise. We recommend consulting with your advisors on your specific circumstances.

