4 Ways Group Practice Owners Can Make Data-Driven Decision to Increase Profits and Become Better Leaders [Ep 184]

You've worked hard to build a group practice where clinicians feel supported. So when someone asks for a raise or says they can't take another client, bringing up the numbers can feel like becoming the boss you never wanted to be. Meanwhile, you may be carrying a full caseload yourself just to keep the business afloat. In today's episode, I'm talking with Tory Krone, group practice owner and co-founder of Practice Vital, about data-driven decision making for therapists. We get into how your numbers can help you decide what you can afford to pay, whether it's time to hire, and where clients are dropping out of care. We also talk about how to bring this information to your team without turning every conversation into a performance review. Tory shares what comparing newer and more experienced clinicians revealed about supervision, and why a packed-looking schedule doesn't always mean someone is at capacity. If you've been carrying the financial stress on your own, this conversation will help you see what needs a closer look and which conversations are worth having before resentment builds. Topics covered on Data-Driven Decision Making: How average session reimbursement and client retention can inform what you can afford to pay your clinicians Early client churn and missed rebooking, and what those patterns can mean for your marketing spend and client care How to assess capacity before hiring, including why a new specialty can change the decision Why limited availability can make part-time caseload expectations harder to meet What comparing newer and more experienced clinicians can reveal about the support your team needs Which numbers to share with clinicians, and how to make data part of supervision before a performance problem develops Resources from this episode: Book a Practice Vital demo and get $30 off your first month with code badtherapist Connect with Tory: Practice Vital: www.practicevital.com Connect with Felicia: Get my freebie & join the email list: The Magic Sheets Instagram: @the_bad_therapist Website: www.thebadtherapist.coach Quote: “Data is not the enemy of good leadership. It's what makes good leadership possible.” - Felicia