Looking Ahead to 2027: UnitedHealthcare's ACA Updates

On this episode of The Broker Link Podcast, host Mike Papuc, National Health Sales Director at The Brokerage Inc., welcomes Claudia Amaya, Regional Vice President, and Sonia Porras, Agency Manager, with UnitedHealthcare to discuss what's ahead for the 2027 ACA market. Claudia and Sonia share UnitedHealthcare's vision for the coming year, highlighting new opportunities for agents, the importance of compliance and ethical business practices, and the company's continued focus on improving the member experience. The conversation explores UnitedHealthcare's expansion of value-based care through Sanitas plans, member reward opportunities of up to $275 for qualifying activities, and the introduction of Avery, a proactive AI tool designed to enhance member engagement. They also discuss the importance of language preferences, particularly when serving Hispanic communities, and how digital engagement can help improve member retention. Mike, Claudia, and Sonia also highlight the Complete Choice network, dental rollover benefits, and additional opportunities for agents to grow their business while helping clients better understand and utilize their coverage. With Open Enrollment approaching, this episode offers agents a closer look at UnitedHealthcare's 2027 updates, innovative tools, and strategies for building stronger relationships with members. Learn more about partnering with The Brokerage Inc. by visiting our website, www.thebrokerageinc.com. Remember to like, share, and subscribe to our show! New episodes are available every Tuesday. Join our Community! LinkedIn: https://www.linkedin.com/company/the-brokerage-inc-/ Facebook: https://www.facebook.com/thebrokerageinc/ Instagram: https://www.instagram.com/thebrokerageinc/ YouTube: https://www.youtube.com/@TheBrokerageIncTexas Website: https://thebrokerageinc.com/