The Real Reason Customers Ghost Your Quotes & Why Kit Won’t Grow Your Business
You’ve driven out, measured up, sent the quote… and heard nothing. Sound familiar? In this episode of The Clean Hour, Michael and Matt break down why customers say no to exterior cleaning quotes. It’s not always the price. They cover slow replies, vague quotes, missing trust signals, no follow-up, and how to handle the objections every cleaner hears, like “that’s too expensive” and “I’ll just do it myself with a Karcher.” In this week’s hot take, we ask whether cleaners spend too much on kit ...