A Great Business Starts With Real Connection, with Dominick Miserandino

Have an idea or tip? Send us a text! AI can generate a flawless image in seconds, but it still cannot replace the one thing every great photo business depends on: real human connection. Gary Pageau of The Dead Pixels Society sits down with Dominick Miserandino, CEO of RTM Nexus, to unpack how storytelling actually works when you are trying to grow a business, build trust, and stand out in a noisy market. We start with Miserandino’s roots in early online media and use that to frame a practical question for anyone in the photo imaging industry: does this platform help people tell stories? From digitizing shoebox memories to selling prints on metal or canvas, the “product” is rarely the point. What people want is permanence, meaning, and the feeling that a moment matters. That mindset changes how you position photo prints, scanning services, camera gear, and even workshops because you stop selling specs and start selling outcomes. The Dead Pixels Society Podcast is powered by ScanMyPhotos, serving the photo industry for more than 30 years. ScanMyPhotos ScanMyPhotos provides professional digitization services for photos, negatives, slides, and more Energize your sales with Shareme.chat, the proven texting platform.  ShareMe.Chat  ShareMe.Chat platform uses chat-to-text on your website to keep your customers connected and buying! Mediaclip Mediaclip strives to continuously enhance the user experience while dramatically increasing revenue. Buzzsprout - Let's get your podcast launched! Start for FREE Independent Photo Imagers IPI is a member + trade association and a cooperative buying group in the photo + print industry. Photo Imaging CONNECT The Photo Imaging CONNECT conference, March 2027, at the RIO Hotel and Resort in Las Vegas, N Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Sign up for the Dead Pixels Society newsletter at http://bit.ly/DeadPixelsSignUp. Contact us at [email protected] Visit our LinkedIn group, Photo/Digital Imaging Network, and Facebook group,  The Dead Pixels Society. Leave a review on Apple and Podchaser. Are you interested in being a guest? Click here for details. Hosted and produced by Gary Pageau Announcer: Erin Manning