How Viesus Fixes Photos Before They Print, with Servi Pieters

Have an idea or tip? Send us a text! Your customer doesn’t order a “file” they order a memory, and nothing kills that moment faster than a print that looks worse than the phone screen. We sit down with Servi Pieters, CEO of Viesus, to unpack why modern photo printing faces new traps: HDR smartphone displays, print workflows, heavy social media compression, and low-light computational photography that looks fine on glass but falls apart on paper. Pieters gets specific about what an automatic image enhancement layer actually does inside high-volume labs and print providers. Pieters shares a real-world KPI wake-up call: One company saw complaint rates jump when Viesus was inadvertently disabled, then drop by 58% when it was turned back on. He also talks about the hidden conversion problem with resolution and DPI warnings, and how reliable upscaling and artifact removal can keep shoppers from abandoning an order while still keeping the photo authentic. From skin tone handling and scene-aware correction to tuning for different substrates like paper, metal, canvas, and textiles, this is a practical conversation for anyone building a photo lab workflow, a personalization program, or a print-on-demand business. Pieters also discusses new PDF features, including how Viesus can extract images, enhance them, and place them back without disturbing the rest of the file. The Dead Pixels Society Podcast is powered by ScanMyPhotos, serving the photo industry for more than 30 years. ScanMyPhotos ScanMyPhotos provides professional digitization services for photos, negatives, slides, and more Energize your sales with Shareme.chat, the proven texting platform.  ShareMe.Chat  ShareMe.Chat platform uses chat-to-text on your website to keep your customers connected and buying! Mediaclip Mediaclip strives to continuously enhance the user experience while dramatically increasing revenue. Buzzsprout - Let's get your podcast launched! Start for FREE Photo Imaging CONNECT The Photo Imaging CONNECT conference, March 2027, at the RIO Hotel and Resort in Las Vegas, N Independent Photo Imagers IPI is a member + trade association and a cooperative buying group in the photo + print industry. Disclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you. Support the show Sign up for the Dead Pixels Society newsletter at http://bit.ly/DeadPixelsSignUp. Contact us at [email protected] Visit our LinkedIn group, Photo/Digital Imaging Network, and Facebook group,  The Dead Pixels Society. Leave a review on Apple and Podchaser. Are you interested in being a guest? Click here for details. Hosted and produced by Gary Pageau Announcer: Erin Manning