Leading With Strengths: Why Financial Advice Is a Relationship, Not a Transaction

In this conversation from Gallup’s “Leading With Strengths” interview series, Gallup CEO Jon Clifton talks with Penny Pennington, managing partner at Edward Jones, a firm serving 9 million families. Pennington makes the case that great financial advice begins with relationships and that a leader’s most important work is inspiring hope, including among the 55,000 employees who serve those families. She explains how listening and a commitment to continuous learning shape the way she leads, at a moment when the future feels uncertain to many.  Listen to more conversations from “Leading With Strengths”: https://www.gallup.com/leading-with-strengths