142 | Your Clients Are Making Assumptions About You (And It's Costing You $$$)

One of the sneakiest ways service providers lose money has nothing to do with the quality of their work. It’s the impression they’re giving clients about how much they can take on. I see this all the time with my business friends and my clients, and I’ll admit I’ve caught myself doing it too. We bond with clients over how slammed we are, deliver things at the 11th hour, and then wonder why the referrals and extra projects have dried up. Nobody’s going to tell you this is happening. These assumptions are never said out loud, which is exactly what makes them so hard to fix. So before we head into one of the busiest seasons of the year, I want to talk about the story you’re telling clients about your availability, and how to make sure it isn’t quietly costing you work you didn’t even know was on the table. 🎙️ In This Episode: Why bonding with clients over how busy you are might be backfiring What it often means when a client says “I just want you all to myself” How late (or barely on time) delivery tells clients you’re stretched thin The extra work your existing clients might hire you for, if they think you have room What happens when a client gets one step ahead of you, and why that trust is so hard to win back Simple ways to show clients you’ve got capacity, even when you’re busy behind the scenes 🔗 Links Mentioned:  Read the full shownotes: https://thekarareport.com/142 My private podcast on search-driven marketing: https://thekarareport.com/private-podcast Learn more about working with our team: https://thekarareport.com/services Follow me on Instagram: https://instagram.com/thekarareport