Organisations Don't Execute Strategy, People Do: Using Capability Building to Your Competitive Advantage

What if the future of L&D is less about delivering learning and more about enabling organisations to execute strategy? In conversation with iVentiv, Satoshi Probala, Global Learning & Development Director at Barry Callebaut, argues that capability building should begin with business priorities, experience matters more than content alone, and L&D’s role could become even more important in the age of AI. Ahead of attending Learning Futures Basel (13-14 October 2026), Satoshi shares his views on how L&D can move from being a delivery function to one that enables sustainable organisational performance, using practical examples from leadership development, global manufacturing transformation, onboarding, and learning measurement.