#345: Hotel Worker Strikes, The Luxury Boom, and A.I. Rollouts in Hotels | with Simone Harms

In this episode of The Modern Hotelier Hospitality Hot Topics, Steve Carran and David Millili welcome Simone Harms, Managing Director of The  Ameswell Hotel, to discuss the latest trends shaping the hospitality industry. The conversation explores the ongoing hotel worker strikes in Chicago, the rapid growth of luxury travel, and the importance of personalized guest experiences. They also examine the growing adoption of artificial intelligence in hospitality, the challenges of implementing AI without a clear strategy, and how technology can streamline hotel operations while allowing teams to focus on delivering exceptional service. Simone shares insights into The Ameswell Hotel’s innovative experiences, including its immersive seven-course dining experience, NASA-inspired dinners, and stargazing experiences. She also discusses the property’s partnership with AI Hospitality Group and how AI-powered solutions can simplify hotel technology systems and improve the guest experience. In this episode, you'll discover: Union Hotel Workers Strike in Chicago Luxury Continues Growth Globally Adopting & Beta Testing A.I. in Hotels What's New at The Ameswell Hotel Partnership with A.I. Hospitality Group Watch the FULL EPISODE on YouTube: https://youtu.be/D_sIoekPCC0 Links: Simone on LinkedIn: https://www.linkedin.com/in/simone-harms-3a77024 Company Website: https://www.theameswellhotel.com/ For full show notes head to: https://themodernhotelier.com/episode/345 Follow on LinkedIn: https://www.linkedin.com/company/the-.. Join the conversation on today's episode on The Modern Hotelier LinkedIn page Connect with Steve and David: Steve: https://www.linkedin.com/in/%F0%9F%8E... David: https://www.linkedin.com/in/david-mil.