How Lendi Shipped a Customer-Facing AI Agent in 16 Weeks - David Hyman

Most companies are stuck in AI “motion” - pilots, consultants, and tools that never reach production. In this episode of Moonshot, I’m joined by David Hyman (Co-founder + Board Advisor, Lendi Group) to break down how Lendi shipped a customer-facing AI agent in 16 weeks - and what it really takes to become AI-native in a regulated industry. We cover: Why AI pilots / POCs stall before production Project Aurora: rebuilding workflows with AI at the core (not bolting on chat) Agentic AI governance: human-on-the-loop vs human-in-the-loop Cross-functional hackathons that surface real, shippable AI use cases Measuring ROI when the marginal cost of building is collapsing The VIC framework: Velocity, Intelligence, Capacity How AI agents change skills, culture, trust, and leadership Big tech owning the stack: where the next opportunities still exist If you’re a founder, operator, or leader trying to move beyond AI hype and actually ship, this is a must-listen. Subscribe + leave a review if you’re enjoying Moonshot - it helps more than you think. Connect with Tatjana (Moonshot): Instagram: https://www.instagram.com/tatjana.moonshot LinkedIn: https://www.linkedin.com/in/tatjana-pandurevic-a8071bba/ YouTube: https://www.youtube.com/@tatjana.pandurevic Connect with David Hyman:  LinkedIn: https://www.linkedin.com/in/dhyman/ Send us Fan Mail