AI Agents vs Agentic AI... WTF Is The Difference? | MAP Ep. 3

Send us Fan Mail Frazier welcomes Michael McAlister as a co-host on the Mortgage AI Podcast and explains the transition from The MLO Project to focus on AI.  They discuss the difference between “AI agents” (a tool that automates specific tasks) and “agentic AI” (an approach where AI is embedded with autonomy across business functions). Miguel describes moving beyond prompt-based assistants to workflows where AI monitors stages, reviews files, drafts communications, and updates systems, which requires standardized inputs, documented rules, and oversight similar to managing employees.  He shares using scheduled routines that run early daily and email HTML reports for ad management, pipeline signals, and weekly newsletter drafting with approval. They note tools change rapidly, urging focus on business outcomes over chasing tools. Rapid fire: underhyped tools Fathom and Aila; overhyped GPT Work; most annoying AI talk is “build your own” piecemeal tools. 00:00 Welcome Back Maestro 01:31 Why This Podcast Exists 02:42 Agents Versus Agentic 05:29 From Tasks To Workflows 11:18 Managing AI Employees 13:39 Routines And Reports 18:54 Tool Overload Reality 21:14 Think Business Not Tools 27:54 GrokBot Setup And Cost 29:19 Rapid Fire AI Takes 32:21 Final Thoughts And Outro Presented by: DIFRNT Coaching Founding Sponsor: MortgageCon Broker Sponsor: Summit Lending Friends of the Program: Empower LO