The NAA Apartmentcast

The rental housing industry has moved beyond asking whether AI will change the business. Now, the question is, "what is working?" In this sponsored episode of the NAA Apartmentcast, the official podcast of the National Apartment Association, we sit down with Paul Yount, Industry Principal for Yardi, to look past the buzz to explore where AI has genuinely changed operations in multifamily, not just leasing but maintenance, resident experience and the parts of the business that don't get ...

If you’ve spent any time talking with operators recently, you’ve probably heard some version of the same challenges: Finding great people, keeping great people and helping them grow. At a time when staffing pressures remain high, burnout continues to affect onsite teams and technology is reshaping how work gets done, the future of talent has become one of the most important conversations in rental housing. In this episode, we sit down with Kelli Lea, Senior Regional Manager for Greystar...

In this sponsored episode of the NAA Apartmentcast, the official podcast of the National Apartment Association, we sit down with Miguel Lopes, Senior Manager at Yardi Breeze, and Matt Seashols, Director at Yardi, to tackle a huge question facing the industry: How do we do build resident loyalty that lasts? Resident loyalty isn't built through a single interaction. It develops through every touchpoint, from move-in to renewals and the everyday resident experience. Lopes and Seashols disc...

Welcome to NAA's Apartmentcast, the official podcast of the National Apartment Association. On this sponsored episode, we sit down with Krista Hurley, Industry Principal, Agentic AI Workforce, RealPage, Inc., and Sarah Covington, CAM, HCCP, Operations Specialist at Summit Property Management, to explore one of the rental housing industry's most pressing questions: How do we do more with the teams we already have? Across the industry, the conversation is shifting from staffing shortages ...

Every so often, something happens in Washington that people have been talking about for so long that it's easy to wonder whether it'll ever actually happen. For housing policy, that moment arrived with the passage of the 21st Century ROAD to Housing Act. The legislation has been called the most significant housing bill in decades, bringing together a broad package of reforms aimed at increasing housing supply, improving affordability and modernizing federal housing programs. For NAA and the r...