Stephen Emmerson – President & CEO, Emmerson Packaging

What does it take to lead a family business for more than 30 years while continuing to grow, innovate, and build a thriving culture? In this episode of The People Playbook, Jason Taylor sits down with Stephen Emmerson, President & CEO of Emmerson Packaging, to explore the leadership principles that have guided one of Canada's longstanding family businesses. Stephen shares why great leaders learn to delegate early, how "fingertip management" limits growth, and why hiring people who complement - not copy your strengths is essential. He also offers a refreshing perspective on succession planning in family businesses, explaining why the best leader isn't always a family member. The conversation dives into creating a culture that lasts, building trust through accountability, developing future leaders, and why clarity is one of the most important responsibilities of leadership. Whether you're leading a family business, scaling a growing company, or developing the next generation of leaders, this episode is packed with practical wisdom you can apply immediately. In this episode you'll learn:  Why delegation is essential for sustainable growth   The danger of "fingertip management"   How to build a culture that employees genuinely believe in   The role of governance and independent boards in family businesses   What separates emerging leaders from great leaders   Why clarity, accountability, and perseverance drive long-term success