Change Brings Out the Worst in People

Change is part of business. AI is changing businesses. Companies grow. Markets change. People change. Leadership changes. Reorganizations happen. Companies merge and get acquired. You can't eliminate change. But change can bring out the worst in people. In this episode, Shane Jacob explains what happens when workplace change creates uncertainty, resistance, distraction, lost productivity, and turnover. He also looks at what happens to leaders under the pressure of keeping the company performing while their people are questioning what is happening and whether they can trust leadership. The answer isn't trying to make change disappear. The answer is building trust before change arrives. Shane explains why the relationship that exists before the change matters so much, why telling people to "trust us" isn't enough, and what it means to Judge the Work. Protect the Person. Through The Worth Work System, leaders can make the difficult decisions they have to make while continuing to treat people with respect and hold them in high regard. When trust already exists, change is easier on employees, easier on leaders, and better for the company. Change is coming. The question is: What level of trust will exist between you and your people when it does?