Joe Ignace of Velocity 360 on Sales Science and increasing Close Rates in RTO
OCT 5, 202645 MIN
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Description
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One store Joe Ignace worked with found that 80% of its quotes never got a follow-up call.
Joe is the CEO of Velocity 360 CRM, and he joins Pete Shau to explain where dealers lose sales after the lead comes in. He started in door-to-door sales, learned to treat selling as a formula, and now helps shed, outdoor structure, and furniture dealers fix their lead management. Pete asks the practical questions: how fast is fast enough, which lead sources actually close, and what a dealer can do when the phone is ringing and the door is swinging at the same time.
Joe shares the close rates Velocity 360 has tracked by lead source, why a quote sent by email so often disappears, and the short list of numbers every dealer should be watching. The conversation also covers what a sales solution does that a blank-slate CRM does not, and why a tighter economy makes follow-up speed matter more.
Get Joe's Sales Scaling Roadmap at velocity360crm.com/sales-roadmap, or book a demo at velocity360crm.com and tell them The RTO Show sent you. Subscribe to our newsletter at thertoshowpodcast.com for more from the show.
What You'll Learn
Why follow-up speed can matter more than lead volume
How close rates differ between Facebook leads and 3D configurator leads, based on Velocity 360 data
Where quotes leak out of the sales funnel and how automation closes the gap
Five numbers that show whether you have a marketing problem or a sales problem
One thing a dealer can do today to see every missed lead
https://velocity360crm.com/sales-roadmap
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