They Kept Quitting. Then He Stopped Hiring.
What if your staffing problem isn't actually a staffing problem? For years, Jeff Thomas, co-founder of InMotion OC, faced the same challenge many private practice owners know all too well - hiring, training, and losing front desk staff over and over again. Then he stopped trying to replace them. Instead of hiring his way out of the problem, Jeff redesigned the entire patient experience using virtual receptionists, self-check-in kiosks, AI, and smarter systems. Today, InMo...