Adam Hassan | From Wilmac to Axon and the Art of the Deal

Adam Hassan started his career as a field service engineer at Wilmac, working directly with customers on the ground before making the jump into sales. Nearly seven years and one pivotal career move later, he's Principal Sales Engineer at Axon, behind some of the biggest police service deployments in Canada. In this episode of The Wilmac Wire, hosts Emily McNulty and Steve McDonnell welcome back Adam to talk about what pushed him from field service into sales, how AI-powered translation is already changing roadside stops, and his honest timeline for when AI might actually answer a 911 call. Here's what you'll hear about: Life as a Wilmac field service engineer, and the moment that pushed him toward sales Joining Axon back when it was still Taser International, before the rebrand How AI-powered translation on Axon body cameras is already changing roadside stops His honest timeline for when AI could plausibly take a 911 call, and why he doesn't think it's coming that soon What got him into angel investing, and the simple thesis behind it Episode Breakdown: 0:00 Welcome back Adam Hassan 2:04 Icebreaker: This or That 5:58 How political science led him into technology, almost by accident 11:08 Life as a Wilmac field service engineer 14:57 Crossing from field service into sales 15:40 Joining Axon back when it was still Taser International 33:07 How AI-powered translation on Axon body cameras is changing roadside stops 36:05 His honest timeline for AI answering emergency calls 37:45 What got him into angel investing Connect with Adam Hassan on LinkedIn Listen to more episodes of The Wilmac Wire:  Spotify | Apple Podcasts | YouTube | iHeart | Riverside