Joe Grube | A Career Built on Public Safety

Ten days after 9/11, Joe Grube spent a week sifting through the wreckage in New York City, sorting debris for anything that could help identify what was lost. It's one chapter in a 24-year public safety career that took him from dispatcher to captain to 911 coordinator, and eventually into the private sector at Wilmac and now Motorola Solutions. In this episode of The Wilmac Wire, hosts Emily McNulty and Steve McDonnell sit down with Joe in studio to talk about what sitting on every side of the table has taught him about the difference between a vendor and an industry partner, and where he sees 911 technology headed next. Here's what you'll hear about: Starting as a dispatcher almost by accident, and working his way up to captain His time helping with recovery efforts in New York City after 9/11 What moving from public sector leadership to private sector sales taught him The real difference between a vendor and an industry partner, from someone who's sat on both sides Using AI to redact body camera footage in minutes instead of days His honest take on where 911 technology is headed next Episode Breakdown: 0:00 Welcome and introducing Joe Grube 2:46 Icebreaker: This or That 8:09 Starting as a dispatcher almost by accident, in 1987 25:34 Helping with recovery efforts in New York City after 9/11 29:04 Leaving 24 years in law enforcement for Wilmac 41:26 What moving from sales to customer success taught him 48:41 The real difference between a vendor and an industry partner 53:33 Using AI to redact body camera footage in minutes instead of days 56:41 Where 911 technology is headed next Connect with Joe Grube on LinkedIn Listen to more episodes of The Wilmac Wire:  Spotify | Apple Podcasts | YouTube | iHeart | Riverside