#436 - What Consumers and Members are Asking WQA

What happens when consumers and members contact the Water Quality Association looking for answers about their drinking water, treatment systems or product certification? In this episode of the WQA Podcast, host Wes Bleed welcomes Jillian Gasienica, WQA's Public Engagement and Communications Specialist, for a behind-the-scenes look at the questions coming into WQA and how the association helps connect people with trusted resources. Jill discusses common consumer misconceptions about WQA's role, the importance of the Gold Seal Product Certification Program, and how WQA's online directories help consumers locate member companies, certified professionals and certified products. She also explains how recurring inquiries contribute to WQA's Current Curiosities Report, providing insights into the water quality issues attracting public attention. For WQA members, the conversation illustrates how the association's consumer engagement efforts can help connect potential customers with qualified water treatment professionals. Resources: WQA website: https://www.wqa.org WQA membership: https://www.wqa.org/membership Contact WQA: [email protected] | 630-505-0160