327. The Human Reset: Reclaiming Authenticity in the Age of AI

“Our imperfections reveal that we’re human.” As AI makes it easier to polish our words, how do we prove that our communication is actually our own? For Matt Abrahams, the answer isn’t to avoid AI, but to protect the distinctly human thinking, experiences, and imperfections that build trust. In a special episode of Think Fast, Talk Smart, Lorraine K. Lee takes over the host chair to interview Matt about the updated edition of Think Faster, Talk Smarter. They discuss Matt’s TRUST framework for demonstrating authenticity, the risk of outsourcing empathy to AI, and ways to use AI as a practice partner rather than a replacement for your own thinking. Takeaways: Your humanness is an advantage in the age of AI. Personal experiences, real-time thinking, and even small imperfections can signal authenticity and help others trust that your ideas and words are genuinely your own. Use AI to strengthen your communication skills, not replace them. Treating AI as a thought partner, coach, or practice tool can help you prepare and build empathy while keeping your own judgment and reflection at the center. Activity: Keep it human. Take one message you’ve used AI to help draft and add something only you could provide: a personal example, a specific observation, or your own perspective. Use AI to polish the message without polishing away your voice. Episode Reference Links: Lorraine K. Lee Lorraine’s Book: Unforgettable Presence Matt's Book: Think Faster Talk Smarter Ep.202 Own Your Brand: How to Communicate with Presence and Impact  Connect: Premium Signup >>>> Think Fast Talk Smart Premium Email Questions & Feedback >>> [email protected] Episode Transcripts >>> Think Fast Talk Smart Website Newsletter Signup + English Language Learning >>> FasterSmarter.io Think Fast Talk Smart >>> LinkedIn, Instagram, YouTube Matt Abrahams >>> LinkedIn  Chapters: (00:00) - Introduction (01:15) - The AI Authenticity Crisis (03:13) - The TRUST Framework (08:25) - AI and the Empathy Paradox (10:40) - Using AI to Build Empathy (12:10) - AI as a Communication Coach (15:01) - Managing Conflict with CLEAR (18:10) - Meet AI Matt (21:01) - The Final Three Questions (25:07) - Conclusion ******** Thank you to our sponsors.  These partnerships support the ongoing production of the podcast, allowing us to bring it to you at no cost. Unleash your Superhuman potential with AI that meets you where you work. Learn more at superhuman.com Join our Think Fast Talk Smart Learning Community and become the communicator you want to be.