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💌 Tiny Improvements
Mike Bifulco
BECOME UNREASONABLE: Designing for Hospitality
APR 15, 20245 MIN
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Description
Unreasonable Hospitality by Will Guidara outlines how to making customers feel exceptionally special. Let's bring these hospitality principles to tech, by creating memorable experiences, and using hospitality to elevate customer satisfaction in product design, engaging with the people using our products.
Get yourself a copy of Unreasonable Hospitality here
(00:00) - Designing for Hospitality
(00:09) - Introduction
(00:37) - Unreasonable Hospitality
(02:23) - How We Feel
Creators & Guests
Mike Bifulco - Host
★ Support this podcast on Patreon ★

