Should Flight Attendants Be Nicer?

Text us or leave us a voicemail! "Flight attendants used to be so much nicer." We have heard it all before—in this episode, we’ll actually sit with the question instead of dismissing it. The honest answer: sometimes, maybe, but being nice doesn't mean saying yes to everything, and a lot of what passengers read as rudeness is really just policy enforcement, boundary-setting, or a flight attendant who's already been ignored by 100 people that day. We get into real moments from the last few weeks—a maintenance-related reseating that turned into a shouting match, the exhausting experience of working with a coworker who makes offensive generalizations and doubles down when called out, and the psychology of why grown adults get so defensive about a seatbelt. They land somewhere honest: everyone, crew and passengers alike, could probably stand to give a little more grace. Plus, a Galley Gossip story that will make you rethink public grooming forever! Episode Highlights: [0:00] Welcome to Episode #52! [1:32] Drew’s encounter with a family of six [5:25] Rich calls these people out [7:12] Seeing the beauty of other cultures [8:46] Should flight attendants be nicer? [10:30] The value of empathy and patience [11:56] You get the energy you give [13:58] When passengers ignore us [15:08] Saying “No” doesn’t make us the bad guys [16:18] There are policies to follow! [17:53] Do adults hate being told what to do? [20:45] Our intent is not to fight with people! [25:33] Bad days & picking fights[ [26:24] Our encounter with that flight attendant [28:36] The bottomline [29:35] Did they mean to be rude? [32:34] Galley Gossip  This episode was brought to you by StaffTraveler, the #1 non-rev app! If you travel on standby and are looking to make your journey easy and stress-free, check out StaffTraveler for free in the Apple App Store or Google Play Store. Download StaffTraveler, The #1 Non-Rev App! (It's FREE!) Join the Galley Gang for behind-the-scenes content! Submit your story for our Galley Gossip segment! Travel with us on one of our upcoming trips! Music by Griefcat