James Dooley speaks with Mike Lovatt about the OTBB Trust Index, a scoring system designed to rank bookmakers based on legitimacy and reliability rather than hype. Mike explains that Trustpilot alone is flawed because most reviews are negative and bookmakers cannot incentivise positive feedback. The OTBB trust index evaluates factors such as withdrawal speed, UK Gambling Commission fines, licence stability, brand history and customer fund protection. Bonuses and payment flexibility are scored separately to keep trust independent from promotions. The goal is simple. Help punters compare betting sites objectively and choose bookmakers that are financially stable, compliant and transparent.