World at Work

"A compensation strategy keeps you from making reckless decisions." Episode Chapters [01:28] When employees ask for more money [03:39] Build a deliberate compensation strategy [04:32] Research the market and establish pay ranges [07:10] Define performance levels within each range [08:56] Responding to competing salary offers [13:24] Plan annual compensation adjustments [15:50] Balance fair pay with business sustainability When an employee asks for a raise, leaders can feel pressure to provide an immediate answer. It can be easy to feel caught off guard, especially when you're trying to balance fair compensation with the realities of running a business. Tim Dyck, founder of Best Culture Solutions, explains how having a deliberate compensation strategy can make those conversations easier. He digs into researching the market, setting salary ranges, responding to competing offers, and knowing when an employee's growth should lead to a pay increase. Because when someone asks for more money, you shouldn't feel like you need to panic and make a quick decision. That can be avoided if you have a fair process set up that you can confidently explain. Read the blog for more from this episode. Connect with Tim and his team: Website: https://bestculturesolutions.ca/ LinkedIn: Best Culture Solutions, Inc Instagram: @best.culture.solutions Email: [email protected] Jody Maberry: jodymaberry.com Katie Currens: katiecurrens.com

"Your first step forward may be giving yourself time to process." Episode Chapters [01:00] When getting fired comes as a surprise [02:14] Responding with emotional intelligence [03:49] Objectively reviewing what happened [05:28] When to consider legal advice [08:05] Determine your financial runway [09:12] Get clear about what comes next [09:40] Prioritize your well-being before restarting [10:55] Be thoughtful about sharing your experience [11:54] Processing the grief of job loss Getting fired unexpectedly can leave you trying to make important decisions while emotions are still raw. Tim Dyck and Katie Currens discuss how to approach those first days with greater clarity. Their conversation reflects on the importance giving yourself time to process what happened, and to take an objective look at what happened to determine whether legal advice may be appropriate. Tim also explains why understanding your financial runway can create space to process the loss before deciding what comes next. From acknowledging your own role in what happened to considering a career pivot, the discussion focuses on moving forward thoughtfully rather than reacting in the moment. Read the blog for more from this episode. Connect with Tim and his team: Website: https://bestculturesolutions.ca/ LinkedIn: Best Culture Solutions, Inc Instagram: @best.culture.solutions Email: [email protected] Jody Maberry: jodymaberry.com Katie Currens: katiecurrens.com

"The right hire solves problems before they become barriers." Episode Chapters [02:37] Looking beyond technical qualifications [05:03] Hiring entrepreneurs not just specialists [05:51] Using motivation-based interviewing [07:11] Leadership exists in every role [10:06] Matching skills to business needs [11:24] How hiring shapes culture [13:29] Innovation starts with your people Hiring the right technical skills is only part of the equation. In this episode, Jody Maberry and Tim Dyck discuss why organizations should also hire for growth. Using the example of a community pharmacy, Tim explains how the skills needed to perform a job are often different from the skills needed to grow a business. The conversation explores the value of entrepreneurial thinking, leadership at every level, and how motivation-based interviewing helps organizations identify candidates who contribute to growth. Connect with Tim and his team: Website: https://bestculturesolutions.ca/ LinkedIn: Best Culture Solutions, Inc Instagram: @best.culture.solutions Email: [email protected] Jody Maberry: jodymaberry.com Katie Currens: katiecurrens.com

"People trust leaders who take time to understand before they act." Episode Chapters [00:48] Why new leaders face immediate pressure [03:26] Build trust before making changes [04:27] Why the first 90 days matter [06:52] Balancing patience with quick decisions [08:57] Setting expectations through communication [10:15] Learn by working alongside employees [12:56] Communication reduces assumptions and uncertainty [13:44] Trust creates lasting leadership success Starting a new leadership role often comes with pressure to make an immediate impact. That pressure can tempt new leaders to introduce change before they fully understand the organization. That approach often creates resistance instead of results. In this episode, Tim Dyck shares why the strongest leaders resist the urge to change everything on day one. Instead, they focus on building trust, understanding the work happening on the front lines, and communicating openly with their teams. When new leaders commit to earning trust first, they put themselves in a position to lead meaningful change that people are willing to support. Connect with Tim and his team: Website: https://bestculturesolutions.ca/ LinkedIn: Best Culture Solutions, Inc Instagram: @best.culture.solutions Email: [email protected] Jody Maberry: jodymaberry.com Katie Currens: katiecurrens.com

"People do not expect all the answers. They do expect clarity." Episode Chapters [02:13] Creating clarity during transitions [03:52] Preserving organizational direction [05:21] Anticipating employee concerns [08:49] Communicating search updates [10:42] Disney leadership transition example [11:46] Why leaders should walk the business [14:20] Supporting organizations through change Leadership transitions can create uncertainty across an entire organization. In this episode, Tim Dyck discusses what happens when a CEO or senior executive unexpectedly leaves and how leaders can help employees stay focused during the transition. He shares the importance of maintaining business continuity, communicating with transparency, and answering the questions employees are already asking. Tim also shares why visibility matters during periods of change and how leaders can build confidence simply by being present and walking the business. Connect with Tim and his team: Website: https://bestculturesolutions.ca/ LinkedIn: Best Culture Solutions, Inc Instagram: @best.culture.solutions Email: [email protected] Jody Maberry: jodymaberry.com Katie Currens: katiecurrens.com