454- Earn Your Seat Beyond Technology w/Scott Holleran

Scott Holleran, CIO of Altus Fire & Life Safety, joins Phil Howard to discuss what gives technology leaders real influence inside the business. Scott shares lessons from the Army and three private equity-backed technology roles, including why leaders should walk the floor, ride with frontline teams, and map the full process before choosing a system. He explains how to frame difficult requests through cost, time, return, and tradeoffs; why business-specific data expertise belongs close to operations; how clear behavioral scorecards help teams perform; and why AI will strengthen specialists rather than erase the value of expertise.