Stop Asking "Why" - What an FBI Negotiator Teaches Parents Instead

Chris Voss is a former FBI lead kidnapping negotiator, bestselling author of Never Split The Difference, and founder and CEO of The Black Swan Group; a negotiation, training, coaching, and consulting organization that teaches people how to achieve better outcomes in high-stakes conversations. Today, he teaches some of these same skills to parents - and it turns out the thing that gets a hostage-taker to put down a weapon isn't that different from what gets your eight-year-old to put down the tablet. Obviously, kids aren’t actual hostage-takers, but in this conversation, Chris and Dr. Becky get into why kids saying "no" is actually a sign of a healthy nervous system, not defiance. Why "how was your day" always gets you "fine," and the one-word fix that doesn't. Why asking your kid "why" almost always backfires, and what to ask instead. And the reframe Chris uses with his own team to get a reluctant partner, coworker, or teenager to actually engage: "are you against this?" * Thank you to our partners for making this episode possible: Frida: Shop Frida at Amazon, Target, and Walmart today Airbnb: Host your home or book your next stay on Airbnb SmartyPants: Shop SmartyPants Vitamins at Target, Walmart, or Amazon today Care.com: For a limited time, you can use the code BECKY35 to save 35% on a Care.com Premium Membership.* Offer applies to initial term of Care.com membership subscriptions. Not applicable to add-on features or non-renewing access fees or services. Expires 10/31/26. Care.com does not employ or place any caregiver. Background checks are an important start, but they have limits. Visit www.care.com/safety. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.