Captivate the Room
Captivate the Room

Captivate the Room

Tracy Goodwin

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Episodes

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Did you know we determine everything about you from your voice? If you want to captivate the listener and command the space with a voice that makes people listen, this podcast is for you. Join Internationally known voice expert Tracy Goodwin as she shows you how to amplify your authority with her signature methodology Psychology of the Voice® as she shows you how to unearth your voice stories so you speak with confidence, uncover the barriers that keep us from connecting, and unleash the power of your real voice so you captivate the listener from your first word.

Recent Episodes

Top-25 Identity with Okhee Lee
DEC 22, 2025
Top-25 Identity with Okhee Lee
Welcome to the show! https://www.captivatetheroom.com   General Overview Interview SummaryIn an interview on the "Captivate the Room" podcast, Professor Okhee Lee discussed her personal and professional journey, from growing up in a remote South Korean village to becoming a leading academic in STEM education at New York University. She detailed her work focused on multilingual learners, advocating for an asset-based approach that recognizes their inherent capabilities. A significant portion of the conversation centered on her transformative experience with voice coaching, which she began at age 60. Lee explained how this training helped her overcome layers of self-imposed silence rooted in her cultural background, gender, and profession. She articulated a profound connection between finding her physical voice and claiming her identity, which empowered her to advocate for herself, win numerous awards, and become a more impactful public intellectual. Interviewee BackgroundOkhee Lee was a professor in the Steinhardt School of Culture, Education, and Human Development at New York University. Her expertise was in STEM (science, technology, engineering, and mathematics) education, with a specific focus on promoting equity, justice, and language learning for all students, particularly multilingual learners. Her work involved integrating science, language, and computational thinking to address major societal challenges. She was the recipient of many honors and awards for her contributions to the field. Key Points Okhee Lee's work shifted the educational paradigm from viewing multilingual learners through a deficit lens (e.g., "limited English proficient") to an asset-based perspective that values their diverse knowledge and languages. She advocated for making complex STEM concepts tangible and accessible by grounding them in real-world phenomena, such as studying garbage to understand decomposition and the conservation of matter. Her personal journey was one of determination, where she had to "beat the system" by earning high test scores to convince her family to let her study in the U.S. instead of getting married. At age 60, she undertook voice coaching which she described as a profound, identity-shifting experience. It helped her unpack and overcome layers of self-silencing stemming from being an Asian American woman in a male-dominated academic field. She argued that speaking and listening are fundamental skills that are critically undervalued in society and academia, unlike reading and writing, which often serves to silence certain groups. Finding her voice physically allowed her to find her voice academically and personally, leading her to assert her right to be recognized for her work and to actively mentor others.
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72 MIN
Leading with Maree Burgess
DEC 15, 2025
Leading with Maree Burgess
Interview Summary: In this interview, host Tracy Goodwin spoke with leadership coach Maree Burgess. Maree discussed her career transition from nursing to banking and finally to leadership consultancy. The conversation centered on the qualities of effective versus ineffective leaders, with Maree identifying the fear of asking for help and imposter syndrome as key deficits in struggling leaders, often leading to micromanagement. They explored major challenges for leaders, including time management, the culture of "busyness," and the prevalence of unnecessary meetings. Maree introduced a pyramid model for team performance (Minutia, Task, Outcome, Impact) and shared anecdotes from her coaching practice, including her work with senior medical professionals. The interview concluded with a discussion on the importance of authenticity and how voice coaching helped Mari remove her own professional "masks."   Maree Burgess is the leadership coach, trainer, facilitator, speaker, and author dedicated to turning managers into exceptional leaders. Her career began as a nurse in a major trauma hospital, where she developed the calm presence she’s known for today. A move into banking revealed the critical role of strong leadership and engaged teams, sparking an obsession for good leadership that led her to launch her consultancy over 20 years ago. Maree now works with leaders and teams to level up through her proven Nine Accelerators for Success framework. Her blend of practical expertise, strategic insight, and genuine care empowers clients to operate with clarity, confidence, and impact, unlocking their potential and creating teams people love to be part of. LINKS W: www.mareeburgess.com   LI: https://www.linkedin.com/in/mareeburgess/   Instagram: maree_burgess YouTube: https://www.youtube.com/@mareeburgess    Key Points Ineffective leaders often failed because they either did not recognize they needed help or were too afraid to ask for it. Imposter syndrome was a significant issue, even for highly credentialed individuals, and it often led to a need for control and micromanagement. Great leaders focused on empowering their team members, understanding their capabilities, and providing the necessary support to "lift them up." The biggest challenge for leaders in 2025 was not a lack of time, but how they used their time. Maree emphasized delegation and eliminating non-essential tasks and meetings as critical skills. The tendency to be "busy" was often used as a "badge of honor" but also served as a protection mechanism to avoid more difficult, strategic work where one might fail. Meeting culture in many organizations was habitual and inefficient; leaders needed to challenge the necessity and duration of meetings to improve productivity. She presented a four-level pyramid model of team performance: Minutia (drowning in busyness), Task (working in silos), Outcome (aligned and effective), and Impact (achieving the unachievable). To maintain focus on important work, she shared the mantra of an Australian Olympic rowing crew: "Will this make our boat go faster?" Notable Quotes "The ones that fail are often the ones that either don't recognize or are afraid to ask for help." (20:00) - Stated when explaining the primary deficit of leaders who struggle. "So when people feel like an imposter, they've got to be across everything. Once they're across everything, they're micromanaging." (0:26) - Said while linking the feeling of being an imposter directly to the negative leadership behavior of micromanagement. "I obsess about delegation, the untapped leadership skill that no one really gets. Right?" (24:43) - Mentioned in the context of time management and how leaders can free themselves up for more impactful work. "Meetings make people lazy. You can rock up to a meeting and not participate." (30:27) - Part of her critique of inefficient and habitual "meeting cultures" within organizations. "I've always had the belief that my voice is real
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56 MIN
Voice and the Connection to Sales
NOV 6, 2025
Voice and the Connection to Sales
Welcome to the show! I've got a little bit of a recap for you on some of the shows I've done lately with more detail about how the voice plays a role in getting what you want, specifically in sales.   Key Message Your subconscious voice patterns and "masks" are costing you money and preventing authentic connection, even when you think you're being genuine. Main Points The Hidden Cost of Voice Masks Even successful people leave 30% of potential buyers behind due to subtle voice issues One small voice adjustment can dramatically impact results: Jade's story: Conversion rate jumped from 40% to 80% after removing one protective sound Another client: Achieved 78% conversion rate at live events after fixing minimizing patterns Common Voice Masks That Kill Sales 1. "I don't want to sound salesy" Results in minimizing and flattening offers Makes you sound unconfident about your own programs Buyers lose inspiration and curiosity 2. "I don't want to bother people" Creates rushed, indifferent delivery Sounds like you're hurrying to get through interactions Makes listeners feel unwelcome 3. Outcome-driven/problem-solver patterns Being "vocally somewhere else" while speaking Creates disconnect between words and presence The Subconscious Protection System Your nervous system tries to keep you "safe" by avoiding judgment, rejection, or abandonment These protective patterns show up as voice masks that repel listeners You can't hear these patterns yourself because your subconscious doesn't want you to Why This Matters More Than Ever In an AI world, authentic human frequency is crucial Many people have "buried" their natural feeling sounds Without authentic vocal connection, you sound flat and AI-like Bottom Line The gap between thinking you're being authentic and actually connecting authentically through your voice is costing you sales, leadership effectiveness, and relationships. Small voice adjustments can yield massive results. Contact: [email protected] for voice assessments and improvement work.
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16 MIN
Next Level Greatness with Beverly
NOV 4, 2025
Next Level Greatness with Beverly
Welcome to the show! I've got a great guest with me today, a little bit of an analysis, especially around what's stopping conversions, voice stories and beliefs around what is working vs. what is protection and voice masks and how they cost sales.   Interview SummaryThis interview was a live voice coaching session between host and voice expert Tracy Goodwin and her guest, business owner Beverly Simpson. [01:38]  Tracy analyzed clips of Beverly's voice from a previous podcast appearance and an Instagram Live video, identifying vocal patterns that stemmed from a deep-seated need to prove her worth. [02:21]  They discussed how childhood experiences, particularly criticism from her father, created "voice masks" that caused her to sound like she was pushing, convincing, and justifying her expertise. Beverly shared her own vulnerabilities, including the fear of becoming egotistical and the deeper fear of not being "great enough." The conversation explored how these vocal habits, while contributing to her success so far, were now limiting her ability to connect authentically with her full audience and step into her next level of leadership. Interviewee BackgroundBeverly Simpson was a former actor and a former district fitness manager for a national gym in Manhattan, where she was responsible for significant revenue and team development. For the past decade, she has been running her own business, where she helps personal trainers and other health and wellness professionals start and scale their own profitable online businesses.  
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48 MIN