<p>Do you show up as an &quot;A-student&quot; constantly seeking the next gold star, only to feel personally attacked when your work is misunderstood? 🌟 In this episode, we tackle the &quot;identity trap&quot; in design and how to stay passionate without letting corporate exploitation drain your soul</p><p><br></p><p>In this episode, you&#39;ll learn:</p><ul><li>Why wrapping your personal value in professional output leads to burnout and frustration. </li><li>How the constant need for &quot;exceeds expectations&quot; reviews can actually undermine your professional agency. </li><li>Strategies to care deeply about your impact without letting it define your humanity. </li><li>How to feel in control even when your leadership doesn&#39;t yet grasp the full value of what you bring to the table</li></ul><p><br></p><p>Our guest: Sara Wachter-Boettcher</p><p>Sara is a vocal leader in the design community and the founder of Active Voice, where she has coached dozens of professionals through these exact challenges. She joins Marc to explore how to lean into conversations about value without feeling like you’re constantly pleading for your seat at the table.</p><p><br></p><p>As you&#39;ll hear, Sara brings some &quot;tough love&quot; that helps you come out the other side more confident. It’s about learning to keep your side of the street clean, even when the organization around you feels messy. </p><p>Enjoy and keep making a positive impact!</p><p>Be well,</p><p>~ Marc</p><p><br></p><p>--- [ 1. GUIDE ] --- </p><p>00:00 Welcome to Episode 253</p><p>03:30 The collective headspace of design today</p><p>05:30 The impact of AI-related layoffs on design morale.</p><p>08:15 Era of cheap money</p><p>10:00 20-teens tech boom and its consequences</p><p>15:00 The ROI trap and identity</p><p>18:15 How shifting performance standards destabilize personal identity</p><p>22:00 Breaking the spell of work identity</p><p>24:45 Discomfort of realizing a job doesn&#39;t align with personal values</p><p>33:00 Navigating organizational change</p><p>38:45 Power mapping exercises</p><p>44:45 Empathy for colleagues</p><p>51:45 Concept of &quot;humanizing&quot; organizations to reduce isolation</p><p>55:15 Radical act of clocking out</p><p>57:00 Leadership without the ego</p><p>59:15 Strategic patience in a crisis</p><p>1:01:15 The value of the human behind the designer</p><p>01:14:15 Question to ponder</p><p><br></p><p> --- [ 2. LINKS ] --- </p><ul><li><a href="https://www.linkedin.com/in/saraboettcher" target="_blank" rel="noopener noreferer">https://www.linkedin.com/in/saraboettcher</a></li></ul><p> --- [ 3. CIRCLE ] --- </p><p>Join our private community for in-house service design professionals. </p><p><a href="http://www.servicedesignshow.com/circle/?utm_source=podcast&utm_medium=podcast&utm_campaign=episode_description&utm_id=253&utm_term=service_design_show&utm_content=v2" target="_blank" rel="noopener noreferer">⁠https://servicedesignshow.com/circle</a></p><p><br></p><p>[4. FIND THE SHOW ON]</p><ul><li>Youtube ~ <a href="https://go.servicedesignshow.com/253-youtube" target="_blank" rel="noopener noreferer">https://go.servicedesignshow.com/253-youtube</a></li><li>Spotify ~ <a href="https://go.servicedesignshow.com/253-spotify" target="_blank" rel="noopener noreferer">https://go.servicedesignshow.com/253-spotify</a></li><li>Apple ~ <a href="https://go.servicedesignshow.com/253-apple" target="_blank" rel="noopener noreferer">https://go.servicedesignshow.com/253-apple</a></li><li>Snipd ~ <a href="https://go.servicedesignshow.com/253-snipd" target="_blank" rel="noopener noreferer">https://go.servicedesignshow.com/253-snipd</a></li></ul>