<i>With feedback, how do you measure what matters?</i><br /><br />Kim, Jason, and Amy dive into the art of measuring feedback, emphasizing that it's not just about what you say, but how it's heard. It's crucial to pay attention to how your feedback lands and be ready to adjust your approach, especially when you notice defensiveness or indifference. Tune in to explore practical strategies for handling emotional reactions while keeping your communication clear and compassionate. Learn how to stay present in tough conversations and create a space where open dialogue leads to growth and stronger relationships, both at work and in life. We'll also cover how to effectively solicit feedback and navigate defensiveness, ensuring that your interactions are not only productive but also supportive and understanding.<br /><br />Get all of the show notes at <a href="https://www.radicalcandor.com/podcast/measuring-feedback-6-41/" target="_blank" rel="noreferrer noopener">RadicalCandor.com/podcast</a>.<br /><br /><b>Episode Links:</b><br /><ul><li><a href="https://www.radicalcandor.com/podcast/s3-e4-gauge-the-feedback-you-are-giving-and-getting/" target="_blank" rel="noreferrer noopener">How to Gauge Feedback You’re Giving &amp; Getting 3 | 4</a></li><li><a href="https://www.radicalcandor.com/blog/gauge-your-feedback/" target="_blank" rel="noreferrer noopener">How To Gauge Your Feedback | Radical Candor</a></li><li><a href="https://www.nytimes.com/2023/04/07/well/emotions-support-relationships.html?unlocked_article_code=1.Ck4._nzS.2lJWOvEVww18&amp;smid=url-share" target="_blank" rel="noreferrer noopener">When Someone You Love Is Upset, Ask This One Question | NY Times</a></li><li><a href="https://compass.onlinelibrary.wiley.com/doi/full/10.1111/spc3.12651" target="_blank" rel="noreferrer noopener">The Motivational Value Of Listening During Intimate And Difficult Conversations</a></li><li><a href="https://www.radicalcandor.com/podcast/s3-mini-episode-1-radical-candor-6-minute-crash-course/" target="_blank" rel="noreferrer noopener">What is Radical Candor? Radical Candor 6-Minute Crash Course 3 | Mini 1</a></li><li><a href="https://www.radicalcandor.com/podcast/radical-candor-faq-6-29/" target="_blank" rel="noreferrer noopener">Closing the Loop: Radical Candor FAQ Finale 6 | 29</a></li><li><a href="https://www.radicalcandor.com/blog/fast-and-meangingful-feedback/" target="_blank" rel="noreferrer noopener">How To Give Fast, Meaningful Feedback | Radical Candor</a></li><li><a href="https://allpoetry.com/poem/8534703-The-Guest-House-by-Mewlana-Jalaluddin-Rumi" target="_blank" rel="noreferrer noopener">The Guest House by Mewlana Jalaluddin Rumi | All Poetry</a></li><li><a href="https://www.youtube.com/watch?v=dJX8WkKbPf8" target="_blank" rel="noreferrer noopener">How to Deal with Strong Emotions | Thich Nhat Hanh (short teaching video)</a></li><li><a href="https://www.linkedin.com/pulse/how-measure-feedback-its-what-you-say-hear-radical-candor-podcast-lx50c" target="_blank" rel="noreferrer noopener">How to Measure Feedback: It's Not What You Say, But How They Hear It</a></li></ul><b></b><br /><b>Connect:</b><br /><ul><li><a href="https://www.radicalcandor.com/" target="_blank" rel="noreferrer noopener">Website</a></li><li><a href="https://instagram.com/radicalcandorofficial" target="_blank" rel="noreferrer noopener">Instagram</a></li><li><a href="https://tiktok.com/@radicalcandorofficial" target="_blank" rel="noreferrer noopener">TikTok</a></li><li><a href="https://linkedin.com/company/radical-candor" target="_blank" rel="noreferrer noopener">LinkedIn</a></li><li><a href="https://www.facebook.com/radicalcandor" target="_blank" rel="noreferrer noopener">Facebook</a></li><li><a href="https://twitter.com/candor" target="_blank" rel="noreferrer noopener">X</a></li><li><a href="https://www.youtube.com/@RadicalCandor/podcasts" target="_blank" rel="noreferrer noopener">YouTube</a></li></ul><b></b><br /><b></b><b></b><b>Chapters:</b><br...

Radical Candor: Communication at Work

Kim Scott, Jason Rosoff & Amy Sandler

Say What? How to Measure Feedback Responses 6 | 41

OCT 23, 202465 MIN
Radical Candor: Communication at Work

Say What? How to Measure Feedback Responses 6 | 41

OCT 23, 202465 MIN

Description

<i>With feedback, how do you measure what matters?</i><br /><br />Kim, Jason, and Amy dive into the art of measuring feedback, emphasizing that it's not just about what you say, but how it's heard. It's crucial to pay attention to how your feedback lands and be ready to adjust your approach, especially when you notice defensiveness or indifference. Tune in to explore practical strategies for handling emotional reactions while keeping your communication clear and compassionate. Learn how to stay present in tough conversations and create a space where open dialogue leads to growth and stronger relationships, both at work and in life. We'll also cover how to effectively solicit feedback and navigate defensiveness, ensuring that your interactions are not only productive but also supportive and understanding.<br /><br />Get all of the show notes at <a href="https://www.radicalcandor.com/podcast/measuring-feedback-6-41/" target="_blank" rel="noreferrer noopener">RadicalCandor.com/podcast</a>.<br /><br /><b>Episode Links:</b><br /><ul><li><a href="https://www.radicalcandor.com/podcast/s3-e4-gauge-the-feedback-you-are-giving-and-getting/" target="_blank" rel="noreferrer noopener">How to Gauge Feedback You’re Giving &amp; Getting 3 | 4</a></li><li><a href="https://www.radicalcandor.com/blog/gauge-your-feedback/" target="_blank" rel="noreferrer noopener">How To Gauge Your Feedback | Radical Candor</a></li><li><a href="https://www.nytimes.com/2023/04/07/well/emotions-support-relationships.html?unlocked_article_code=1.Ck4._nzS.2lJWOvEVww18&amp;smid=url-share" target="_blank" rel="noreferrer noopener">When Someone You Love Is Upset, Ask This One Question | NY Times</a></li><li><a href="https://compass.onlinelibrary.wiley.com/doi/full/10.1111/spc3.12651" target="_blank" rel="noreferrer noopener">The Motivational Value Of Listening During Intimate And Difficult Conversations</a></li><li><a href="https://www.radicalcandor.com/podcast/s3-mini-episode-1-radical-candor-6-minute-crash-course/" target="_blank" rel="noreferrer noopener">What is Radical Candor? Radical Candor 6-Minute Crash Course 3 | Mini 1</a></li><li><a href="https://www.radicalcandor.com/podcast/radical-candor-faq-6-29/" target="_blank" rel="noreferrer noopener">Closing the Loop: Radical Candor FAQ Finale 6 | 29</a></li><li><a href="https://www.radicalcandor.com/blog/fast-and-meangingful-feedback/" target="_blank" rel="noreferrer noopener">How To Give Fast, Meaningful Feedback | Radical Candor</a></li><li><a href="https://allpoetry.com/poem/8534703-The-Guest-House-by-Mewlana-Jalaluddin-Rumi" target="_blank" rel="noreferrer noopener">The Guest House by Mewlana Jalaluddin Rumi | All Poetry</a></li><li><a href="https://www.youtube.com/watch?v=dJX8WkKbPf8" target="_blank" rel="noreferrer noopener">How to Deal with Strong Emotions | Thich Nhat Hanh (short teaching video)</a></li><li><a href="https://www.linkedin.com/pulse/how-measure-feedback-its-what-you-say-hear-radical-candor-podcast-lx50c" target="_blank" rel="noreferrer noopener">How to Measure Feedback: It's Not What You Say, But How They Hear It</a></li></ul><b></b><br /><b>Connect:</b><br /><ul><li><a href="https://www.radicalcandor.com/" target="_blank" rel="noreferrer noopener">Website</a></li><li><a href="https://instagram.com/radicalcandorofficial" target="_blank" rel="noreferrer noopener">Instagram</a></li><li><a href="https://tiktok.com/@radicalcandorofficial" target="_blank" rel="noreferrer noopener">TikTok</a></li><li><a href="https://linkedin.com/company/radical-candor" target="_blank" rel="noreferrer noopener">LinkedIn</a></li><li><a href="https://www.facebook.com/radicalcandor" target="_blank" rel="noreferrer noopener">Facebook</a></li><li><a href="https://twitter.com/candor" target="_blank" rel="noreferrer noopener">X</a></li><li><a href="https://www.youtube.com/@RadicalCandor/podcasts" target="_blank" rel="noreferrer noopener">YouTube</a></li></ul><b></b><br /><b></b><b></b><b>Chapters:</b><br /><b></b><b></b><br /><b>(00:00:00) Introduction</b><br />Kim, Jason, and Amy introduce the episode’s focus on feedback gauging and emotional awareness<b>.<br /></b><br /><b>(00:01:25) Gauging Feedback <br /></b>The importance of understanding how feedback is received.<b><br /></b><br /><b>(00:05:30) Reactions to Feedback<br /></b>The different reactions people may have to feedback and how to adapt.<b><br /></b><br /><b>(00:09:14) Staying Present in Emotional Conversations<br /></b>Strategies for staying present when emotions rise during difficult conversations.<b><br /></b><br /><b>(00:15:59) Brushing Off Feedback<br /></b>Situations where people brush off feedback and how to address it.<b><br /></b><br /><b>(00:26:21) Tailoring Feedback<br /></b>How people with different sensitivities and personalities respond to feedback.<b><br /></b><br /><b>(00:34:47) Pushing Further on Challenge Directly <br /></b>Gauging whether you should increase directness in feedback or focus on empathy.<b><br /></b><br /><b>(00:43:09) Role-Play: Defensive Feedback<br /></b>A scenario to illustrate how to handle a defensive response in real time.<b><br /></b><br /><b>(00:50:59) Role-Play: Emotional Feedback<br /></b>A scenario to illustrate how to handle an emotional response in real time.<b><br /></b><br /><b>(01:00:08) Radical Candor Tips<br /></b>From checking in on feedback delivery to fostering a supportive environment.<b><br /></b><br /><b>(01:03:36) Conclusion    </b><br /><br />Become a supporter of this podcast: <a href="https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support?utm_source=rss&utm_medium=rss&utm_campaign=rss">https://www.spreaker.com/podcast/radical-candor-communication-at-work--5711404/support</a>.