How 2 CEOs Built 65,000+ Subscription Shopify Stores ft. Ben Spell & John Roman
In this episode recorded directly from Subsummit, Nick Truman is joined by John Roman from BattlBox and Ben Holland from Good Ranchers to unpack how BattlBox grew a multimillion-dollar brand with 70% subscription revenue & Good Ranchers scaling to 63,000+ subscribers!This conversation is packed with real-world lessons for ecommerce founders. John and Ben share how they approach retention, churn, customer lifetime value, product quality, pricing, influencer marketing, subscription tech, and building long-term customer relationships.Guests:John Roman – BattlBoxWebsite: https://www.battlbox.com/Ben Holland – Good RanchersWebsite: https://www.goodranchers.com/What you’ll learn:- How BattlBox built a 70% subscription-based business- How Good Ranchers scaled to 63,000+ subscribers- Why product quality beats retention hacks- How to grow ecommerce without relying on Meta ads- Why LTV matters more than one-time sales- How to reduce churn and win back customers- Why subscription tech should be seen as a value driver- How influencer and podcast marketing can build trust fastKey Takeaways:00:23 Growing E-commerce Without Meta Ads02:49 Product Quality Trumps Tech Nudges05:52 Achieving High Customer Retention Rates06:36 From Truck Sales to Online Meat08:16 Value Beyond Product: Education & Recipes09:14 LTV as a Key Scaling Metric12:04 Landing a Netflix Original Series14:25 Identifying Your True Target Audience15:28 Growing E-commerce Without Meta Ads17:09 Influencer Marketing for New Brands21:08 Subscription Pricing Strategy: One-Time Premium24:12 Subscription Platform: Value, Not Expense28:56 Full-Time Churn Win-Back Strategy32:58 Too Much Product Causes ChurnEXCLUSIVE WWS OFFERS:Winning With Shopify listeners get 20% off the first three months of Seguno Email Marketing with code WWS20: https://www.seguno.com/winning-with-shopify-podcastCheck out Yoast and get 15% off ALL monthly Shopify purchases for the first 6 months using code WWS15! https://yoast.com/winningwithshopify-exclusive/Get a short, tactical session with insights on things like tax reconciliation, returns, compliance, and more - all led by experts from the tools top brands rely on. Sign up now at https://taxcloud.com/summer/Join the bootcamp and elevate your inventory game: https://info.brightpearl.com/winning-with-shopify-holiday-planning-bootcampFollow us on socials:https://www.instagram.com/winningwithshopifypodcast/https://www.tiktok.com/@winningwithshopifyhttps://www.youtube.com/@winningwithshopifyJoin our newsletter: https://wwspodcast.com/Proudly powered by https://spec.digital/, a world class SEO Agency and PPC AgencyBecome a sponsor: https://wwspodcast.com/pages/sponsorship